fsm iii mega dock

Average (mean)

the sum of a group of numbers divided by the number of units.

Bi-unit Pricing

a method of price quotation showing separately the price of the service to be rendered and the price of the casket.

Burial casket

a casket for interring or entombing human remains.

Cash advance items

any item of service or merchandise obtained from a third party and paid for by the funeral provider on the purchaser's behalf

Cash Discount

Discounts from quoted prices as an inducement for prompt payment of invoices

Casket

a rigid container designed for the encasement of human remains that is available in various shapes, other than anthropoidal.

Casket Bronze

molten bronze poured into a mold and allowed to cool.

Ceremonial casket (rental casket)

a casket designed to be re-used for multiple funeral service events typically with a removable liner to facilitate the cremation or other disposition of human remains following funeral service events.

Coffin

a rigid container designed for the encasement of human remains that is anthropoidal in shape.

Competition based pricing

setting prices based on the competitor's strategies, prices, costs, and market offerings.

Composition board (particle board, pressed board, fiberboard, hardboard)

particles of wood bonded together with waterproof glue; the different types are distinguished by the size and shape of the particles of wood used.

Consignment

to give to an agent to be cared for or sold and is not paid for until sold

Copper

a malleable, ductile, metallic element having a characteristic reddish brown color; frequently used in construction of caskets, urns and vaults due to its non-corrosive qualities.

Copper Deposit

a casket made from a core of copper metal to which copper ions are combined by an electrolytic process.

Cost based pricing

pricing based on the cost of producing, distributing, and selling the product plus a fair rate of return for effort and risk.

Cremation casket

a casket manufactured with easily combustible materials for the cremation of human remains following funeral service events.

Customer value based pricing

setting prices based upon the buyers perceived value.

Engineered Wood

a range of derivative wood products, which are manufactured by binding together wood strands, particles, fibers, or veneers with adhesives to form composite materials. Sometimes referred to as composite wood or manufactured wood products.

Environmentally friendly (green, natural)

eco-friendly approach that utilizes products, services and merchandise that are free of toxic/hazardous materials, are biodegradable or that minimize use of energy.

Exclusivity Discount

an agreement whereby a purchaser agrees to purchase goods or services from one seller, exclusive of all others, in exchange for a reduction in the per-unit cost for such goods or services.

Ferrous metal

any metal formed from iron (steel or stainless steel).

Fixed dollar amount

pricing method in which the same dollar amount is added to the wholesale cost of merchandise.

Fixed multiple

pricing method whereby the casket cost is multiplied by a constant factor.

Functional Pricing

a method of price quotation in which the charges are broken down into several major component parts such as professional services, facilities, automobile and merchandise.

Funeral ceremony

a service commemorating the deceased with the body present.

Galvanized

steel that has been coated with zinc for increased resistance to rust.

Gauge

a thickness measurement of metals.

Graveside service

a ceremony commemorating the deceased at the place of final disposition.

Hardwood

any tough, heavy timber with a compact texture; any deciduous tree (any tree that loses its leaves annually).

Immediate burial

disposition of human remains by burial without formal viewing, visitation, or ceremony except for a graveside service.

Itemization

the method of price quotation by which each unit of goods and services is priced separately

Laminate

the process of bonding superimposed layers of different materials

Markup

the difference between the cost of goods sold and the selling price.

Median

a value in an ordered set of values which represents the midpoint, whereby there are an equal number of values above and below the midpoint value.

Memorial gathering

a scheduled assembly of family and friends following a death without the deceased present.

Memorial service

a ceremony commemorating the deceased without the body present

Merchandising

the purchasing, pricing, display, and sale of goods and services.

Mode

the value that occurs most frequently in a group of numbers.

Non-ferrous metal

any metal not formed from iron.

Package pricing

A pricing method using a single dollar amount to identify the charge for a group or bundle of goods and/or services.

Plywood

thin sheets of wood glued together so the grains are at right angles to one another; an odd number of sheets will be used so the grain on the front and back will always run the same direction.

Price quotation

method by which prices are explained to the consumer.

Quantity discount

an incentive or inducement for a purchaser that will reduce the per-unit cost for goods or services when purchases reach a larger number of quantities.

Range

the difference between the upper and lower limits of a series of numbers.

Rebate

the return of a portion of a payment.

Sales frequency

the number of times sales in a given price bracket occur over a fixed period of time.

Softwood

wood from cone bearing or coniferous trees.

Solid wood

raw material used to manufacture products entirely from natural wood pieces that contain no wood by-products or composite wood derivatives.

Stainless steel

a rust-resistant metal alloy of steel, chromium, and sometimes nickel.

Steel

a metal alloy consisting mainly of iron and carbon; used in caskets it is low in carbon which keeps it soft (mild) and malleable; commercial steel contains carbon in an amount up to1.7% as an essential alloying constituent. May be referred to as carbon steel based upon the percentage of carbon in the alloy.

Unit pricing

a method of price quotation in which one price includes both service and casket.

Apron

the lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay) which extends downward into the body of the casket.

Arm

the part of the casket handle that attaches the bar to the lug (ear).

Axed

(steeled, frosted) is a smooth non-polished finish for stone monuments and markers achieved by sandblasting a polished finish with steel shot or other abrasives.

Bail Handle

a single handle is which the lug, arm, and bar are combined in one unit.

Bar

a part of the casket handle attached to the lug or arm and held by a casket bearer when moving and positioning a casket.

Base

the lower or supporting part of a monument. In some monuments, there may be a first, second, and third base.

Base molding

molding along the lowermost edge of the body panels.

Bed

the portion of the casket upon which the human remains are placed.

Body

the lower portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom.

• Receives and holds dead bodies

Body ledge (top body molding)

a molding along the uppermost edge of the body panels

Body ledge flange (top body molding flange)

the horizontal portion of the top body molding (body ledge) where the gasket is placed on gasketed caskets

Body lining

material which drapes the inside perimeter of the body of the casket

Body panels

compose the sides and ends of the casket shell.

Bridge (header, cap filler)

Component part of the cap (lid) on half couch caskets that provides support at the point of the transverse cut

• Transverse piece located underneath the split of the cap, on both the head and the foot panel of a half couch casket

Broadcloth

a twilled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture; a fabric usually made of cotton, silk, or rayon woven in a plain or rib weave with a soft semi-gloss finish.

Brushed finish

 Painted casket which is then rubbed or sanded in areas to expose bare metal.

• Surface is protected

• Higher end metal caskets typically get this finishing technique.

• Brushed caskets typically cost more due to more labor

• Non-ferrous caskets are usually finished in this manner

Cap (lid)

the upper portion of the casket shell, including the ogee, crown, pie, and header.

Cap panel

the focal part of the interior which fills the inside of the crown, sometimes bordered by the roll (cove); may be referred to as the panel.

Corner

an optional part of casket hardware that is attached to the four comers of the body panel.

• Aesthetic in nature, and functional as well

• Can be interchangeable according to style or design

Casket Bottom

simply, the bottom of the casket. Usually this is reinforced

Cove (roll, puffing)

a component part of the casket interior which lines the rim (ogee) and surrounds the cap panel.

• Elevated rounded border surrounding the cap panel

Crepe

a thin crinkled cloth of silk, rayon, cotton, or wool.

Crinkled (wrinkled) finish

An exterior casket finish in which the metal is coated with a substance that wrinkles as it dries; most often found on less expensive caskets.

Crown (swell)

the uppermost part of the casket cap.

Crushed interior

a casket interior style created by placing the lining material on a metal form, then adding weights, and using steam to permanently maintain the style. Casket interior cloths are then attached to a suitable casket upholstery (backing material.)

Doeskin (moleskin)

a heavy durable cotton fabric with a short (1/8th inch or less), thick, velvety nap on one side; woven cloth with a suede-like appearance.

Ear (lug)

the part of the casket handle attached to the casket body.

Elliptic

a casket having ends in the shape of a half circle.

•  More expensive/labor intensive

• End shape resembles a half circle or ellipse.

Embossed

material having designs raised above the surface; frequently seen on cloth covered caskets.

• Known for its raised design which creates an ornamental appearance (can give the “illusion” there is a pattern on the fabric)

Excelsior (wood wool)

• Padding material

• wood that has been shredded into spaghetti-like strings.

• wood shavings; low resiliency, lacks softness

Extendover

the portion of the casket interior which extends over the top body molding (body ledge) for aesthetic value.

• Interior fabric that drapes over the top body molding

Fishtail (pie)

the wedge-shaped portion of the cap (lid) at each end of a casket.

Flaring square

a casket shell design in which the sides and ends of the casket body flare out from the bottom to the top; a casket shell design that is narrower and shorter at the bottom than at the top.

Flat finish (matte finish)

a finish used on casket exteriors free of gloss; a dull, lusterless surface.

Fold (gimp)

a strip of metal, plastic, or cloth that is attached to the inside of the panel, covering the area at which point the roll (cove) is anchored.

• Decorate trim surrounding the outer perimeter of the roll, anchoring the roll in position It serves as an aesthetic transition from fabric to wood or metal. Can be made of plastic, metal or cloth.

Foot panel

a component part of the casket interior, which is inside the foot cap.

Foot pillow and blanket

Self explanatory, common for full-couch caskets

Gasket Channel

The channel found on the foot panel header of a half couch casket

• The area on the head panel of a half couch casket that receives the gasket forming an air tight seal between the head and foot portion

Hammertone finish

a sprayed finish that has the appearance of small indentations in the metal (as if struck by a ballpeen hammer); the indentations are in the paint and appear as the paint dries.

Hardware

the handles, ornamental fixtures, and associated fittings attached to the casket shell.

Handles

The part of the casket hardware gripped by casket bearers.

Header flange/Gasket Channel

The turned under edge or horizontal portion of the header of the casket cap.

or

The area on the head panel header of a half couch that receives the gasket, forming an air-tight seal between the head and foot portion

Head panel

a component part of the casket interior which is inside the head portion of the cap; no distinction is made between the head panel and foot panel in full couch caskets.

High gloss finish (polished)

a smooth, burnished, and polished finish used on casket exteriors; created by rubbing and polishing the surface to a finished or refined state.

• a glossy appearance has a high luster

• Highest finish on a wood casket

Hinge cover (hinge skirt)

that portion of the casket interior covering the hinges that attach the casket cap to the casket body; usually extends from the roll and becomes a part of the body lining.

Hinges

Supports to brace the cap for opening

Cap bracket Hinge

Place thumb in thumb in groove and push the hinge towards the cap of the casket

Inner panels

functional or ornamental covering for the foot end of a full couch casket; may be available for the head end in some full couch casket models.

Knee brace hinge

hardware used to prop and hold a casket cap open for viewing.

• Grasp the center of the hinge at the joint pull the hinge towards you or away from the cap of the casket