GSCM 211-Final

managing cross-cultural interactions between suppliers, government regulators, and third-party logistics providers, requires…

a good understanding of how to manage cross-cultural interactions

Cultural Effects on the Global Supply Chain (Article)

research your counterpart’s background and experience

enlist an adviser from your counterpart’s culture

pay close attention to unfolding negotiation dynamics

The Mitchell principles

a set of values that guide the party’s negotiating by only using democratic and peaceful methods for advancing their political objectives

What did George Mitchell emphasize about trust?

its hard to restore trust and easy to lose it

Bill Ury (Video)

The mythical 18th camel story

Who is the 3rd side

all of us

Logistics

the planning, storage, and movement of inventory

Containerization

allowed for easier intermodal transportation loading from trucks to ships

products shipped in bulk-lowers shipping costs

main idea: save time

Belt and Road Initiative

China’s ambitious project that aims to build efficient infrastructure from China to Europe

Fraud Triangle

perceived pressure, perceived opportunity, rationalization

How to limit perceived pressures

live within our means

care about others/develop stronger ethics

increase transparency in our decision making process

Importance of Global Ethics

How we resolve (or fail to resolve) the dilemmas of global ethics will determine the framework of future global governance

Foreign corrupt practices act

was enacted for the purpose of making it unlawful for certain classes of persons and entities to make payments to foreign government officials to assist in obtaining or retaining business (anti-bribery)

Timothy Ballard’s experience

Operation Underground Railroad

organized activities to stop child trafficking

3 parties that can reduce illicit supply chains

consumers, businesses, and governments

industries affected by illicit supply chains

consumer goods, labor, medication

Ways to identify a website selling counterfeit products

includes descriptions of “genuine” or “straight from factory”

the URL doesn’t match the business name

What areas of impact are there for a socially responsible supply chain?

environmental, social, and economic

Erin Meyer’s 8 scales for Work

communicating

evaluating

leading

deciding

trusting

disagreeing

scheduling

persuading

communicating

low-context vs high-context

evaluating

direct vs indirect negative feedback

leading

egalitarian vs hierarchical

deciding

consensual vs top-down

trusting

task-based vs relationship-based

disagreeing

confrontational vs avoids confrontation

scheduling

linear time vs flexible time

persuading

specific vs holistic