Chapter 7: Managing, Hiring, Training & Evaluating Employees

This set of vocabulary flashcards covers key concepts from Chapter 7, including the definitions of HRM, job analysis, recruitment strategies, selection processes, training types, and compensation structures.

Human Resource Management (HRM)

Refer to all the activities involved in determining an organization’s human resources needs, as well as acquiring, training and compensating people to fill those needs.

Job Analysis

The process of gathering detailed information of the job scope of a job, and the knowledge, skills and abilities required to perform the job well.

Job Description

A formal, written explanation of a specific job that describes about the job titles, the tasks, duties and responsibilities (TDRs) of a job.

Job Specification

Describes the qualification necessary for a specific job, including educations, knowledge, skills, abilities and other characteristics (KSAOs) of the job holder.

Recruitment

The process of attracting qualified job candidates to apply for employment in the organization.

Internal recruitment

Hiring staff from within the organization to fill up a vacancy, which can be through promotion or transfer of existing staff.

External recruitment

Obtaining applications from individuals outside the organization through methods such as advertisements, employment agencies, colleges, or social networking.

Selection

The process of collecting information about applicants and using that information to make hiring decisions.

Application form

A standardized form that requires the applicant to fill in background and experiences information’s.

Resume

A document that is prepared by an applicant stating his qualification and career goals.

Training

Teaching employees to do specific job tasks through either classroom development, on the job experience and off the job.

Development

The process of learning beyond today’s job and has a more long-focus; it augments the skills and knowledge of manager and professionals.

Mentoring

Involves supporting, training and guiding an employees professional development through one to one interaction with employees who act as supporters.

On-the-job training

Conducted when the employee is at work over an extended period of time in a real job setting.

Off-the-job training

Takes place at a location away from the work site and is often conducted in a simulated work environment.

Performance Appraisal

The process of evaluating employees’ performance against predetermined criteria or standards to identify strengths and weaknesses.

Compensation

Wages paid directly for time worked, incentives for better performance, and indirect benefits that employees receive as part of their employment relationship.

Benefits

Nonfinancial forms of compensation provided to employees such as pension plans, health insurance, paid vacation, and holidays.

Fringe benefits

Extra compensation including sick leave, vacation pay, pension plans, and health plans.

Soft benefits

Perks that help balance life and work, including onsite child care, spa, food service, laundry service, and hair salon.

Cafeteria benefits plans

Provide a financial amount to employees so that they can select the specific benefits that fit their needs.

Labor Unions

Employees organizations formed to achieve better pay, hours and working conditions.