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What are the four ways to neutralize a hostage situation?
Hostage negotiations, planned assault, chemical agents, and marksman fire.
What should you first do if taken hostage?
Accept your role as a hostage to help de-escalate the situation.
Do you still have authority after being taken hostage?
No. You have no authority, but you still have responsibilities.
How should you act while being held hostage?
Stay calm, patient, inconspicuous, and avoid panic or heroics.
Why should you accept the realities of being hostage?
Accepting the situation helps you think clearly and avoids escalation
What should you prepare for during a hostage incident
Prepare to be held for extended period of time
What should you do with signs from your official position?
Remove signs from your office and get as comfortable as appropriate
What should you avoid doing around hostage takers
Increasing their stress levels
How much should you talk to hostage-takers?
Limit conversations and be a good listener
Are escape attempts recommended?
No- may make situation worse for other hostages
What should be considered if a tactical assault takes place?
Identify places to hide and take cover
Why should you pay attention to detail?
If released, you will be able to provide important intelligence.
Where should you remain in relation to hostage takers?
Stay in plain view, unless emergency circumstances require cover
Should you develop a positive relationship with hostage takers?
Yes, when possible, because rapport may reduce danger and improve survival.
What is the main survival rule for a hostage?
Stay calm, do not provoke anyone, observe details, focus on surviving
What can developing a positive relationship with hostage takers lead to?
Stockholm syndrome (transference): Hostages developing positive feelings with their captors. However, may also develop negative feelings towards authorities. Lastly, Hostage takers start seeing their hostages as human beings, which leads to relating to them. Starts seeing themselves in a unit of opposition.
Why is developing rapport with hostage takers beneficial?
May humanize the hostage and reduce the likelihood of harm
Why is it important to retain personal control?
To maintain composure, judgement, and emotional stability
What should you do if threatened with sexual assault?
Resist Rape if possible, while prioritizing your survival
How should you respond to instructions from hostage-takers?
Follow instructions with a reasonable delay
What topics should you avoid with hostage-takers?
Politics and religion
What information should you remember while being held hostage?
Details about people, conversations, weapons, locations, and events
Why should you give credibility to the negotiator?
To support the negotiation process and increase the chance of a peaceful resolution
Should a hostage negotiate with a hostage-taker?
No- do not negotiate. Leave negotiations to trained negotiators.
What should you do if tactical intervention occurs?
Protect yourself and follow emergency procedures
When does hostage debriefing begin?
Immediately after release
When is the second hostage debriefing conducted?
36-48 hours after release
When is the final hostage debriefing conducted?
Several weeks after release
How should employees prepare their families for a potential hostage incident?
Let them know that there is a possibility of a hostage situation and explain what will happen if it occurs.
BONUS What are key survival principles during a hostage situation?
Accept your role
Stay calm
Cooperate appropriately
Observe and remember details
Don't negotiate
Support the negotiator
Protect yourself during a tactical assault
Complete debriefings after release