hospitality unit 1

the commercial sector

The commercial sector includes those parts of the industry where the sale of food and drink and/or providing accommodation is the main purpose. The aim is to make a profit.

what is hospitality

It is the act of being friendly and welcoming to guests or visitors. The word ‘hospitality’ comes from the Latin word ‘hospes’ meaning ‘guest’, ‘visitor’ or ‘stranger’.

the commercial sector

The commercial sector includes those parts of the industry where the sale of food and drink and/or providing accommodation is the main purpose. The aim is to make a profit.

what is hospitality

It is the act of being friendly and welcoming to guests or visitors. The word ‘hospitality’ comes from the Latin word ‘hospes’ meaning ‘guest’, ‘visitor’ or ‘stranger’.

catering

The catering services sector may provide the same goods and services as the commercial sector but this is not the main purpose of the organisation. The provision of food, drink or accommodation is a secondary or indirect service.

commercial sector outlets

• Hotels

• Guest houses

• Bed and breakfasts

• Hostels

outlets in the catering sector

• Hospitals

• Residential homes

• Prisons

• Schools

catering services

Organisation	Catering services provided	Customers	For profit or not for profit	Main Purpose of organisation
Hospital	On the wards	Patients	Free - no profit	To care for people who are ill
Hospital	Canteen/restaurant	Staff	Subsidised charges so may make a profit	To care for people who are ill
Hospital	Coffee shop	Staff/visitors/ patients	Profit	To care for people who are ill
Residential homes	Dining room	Older people/ people with disabilities	Free included in the overall cost of staying in the home	To care for older or disabled people
Prisons	Canteens/ cells/ staff dining room	Inmates/ staff	Free- no profit	To house people who have committed a crime
Schools	School dining room	Pupils/staff/visitors	Pay for food or some may have subsidised free school meals. No profit expected	To educate children

hospitality in other industries

• Travel

• Tourism

• Health

• Education

• Leisure