Milady CIMA Ch.10 Hair Service Preparation

What is the first step in removing extensions or protective styles?

detangling the hair properly prior to the shampoo service

Which of the following statements associated with hair brushing is true?

Paddle brushes with rubberlike bristles are widely used to detangle wet hair.

Identify an accurate statement about the service hair care procedure.

It is an organized, step-by-step plan for accomplishing the client's requested service.

Identify a guideline associated with antidandruff treatments.

Avoid hair brushing before an antidandruff treatment.

Identify a true statement about the pre-service hair care procedure.

It is the time to perform an effective client consultation to gain information about service expectations.

Which of the following actions should you perform as part of your pre-service preparation? (Select all that apply.)

A. turning off your cell phone

B. draping the client

C. washing your hands

D. taking a few breaths and centering yourself

A. turning off your cell phone

C. washing your hands

D. taking a few breaths and centering yourself

What happens as part of the post-service procedure? (Select all that apply.)

A. The service information is recorded on the service record card.

B. Clean service implements.

C. Turn off your cell phone.

D. Advise clients about products.

A. The service information is recorded on the service record card.

B. Clean service implements.

D. Advise clients about products.

Which step is part of the pre-service procedure? (Select all that apply.)

A. cleaning and disinfecting

B. advising the client

C. preparing yourself for the service

D. setting up the station

A. cleaning and disinfecting

C. preparing yourself for the service

D. setting up the station

When you are greeting the client before the service, what should you do? (Select all that apply.)

A. Smile and act professionally.

B. Schedule the next appointment.

C. Perform a brief scalp and hair analysis.

D. Advise the client about products.

A. Smile and act professionally.

C. Perform a brief scalp and hair analysis.

Which of the following steps happens before the next appointment is scheduled? (Select all that apply.)

A. Advise the client about recommended products.

B. Advise the client about an at-home maintenance plan.

C. Record all service information on the service record card.

D. Reorganize your station.

A. Advise the client about recommended products.

B. Advise the client about an at-home maintenance plan.

True or False: Proper scalp analysis might require detangling.

True

Proper scalp analysis might require detangling.

True or False: Open wounds or scalp irritations are a reason to decline service.

True

If a client presents with open wounds or scalp irritations, medical treatment should be recommended, and the service declined.

True or False: A scalp analysis is an important preliminary step before every scalp treatment but is not required for shampoo or conditioning service.

False

A scalp analysis is an important preliminary step before every scalp treatment, shampoo, and conditioning service.

True or False: If a scalp analysis reveals a tick infestation, remove each tick carefully before proceeding with the service.

False

Tick or lice infestation requires that you decline the service.

True or False: Proper scalp analysis must be achieved without sectioning.

False

Proper scalp analysis might require sectioning.

Also known as "wet draping"; used to protect clients during shampoo and styling or shampoo and haircutting service(s):

Shampoo Draping

Used for chemical services or treatments, such as haircoloring, permanent wave, or chemical hair relaxing:

Chemical Draping

There are three types of draping used in the salon. _____ is performed with a plastic cape. It can then be replaced with a cutting or a _____, which has a smaller neck strip that allows a natural fall to the hair for more precision while cutting.

shampoo draping; styling draping

For permanent waves, haircoloring, or relaxing, use _____.

chemical draping

A shampoo draping is also known as a _____.

wet draping

Every draping requires a protective _____ and/or towel between the client's neck and the cape's band to ensure protection for the client.

neck strip

True or False: Do not brush if the scalp is irritated.

True

Brushing should be avoided if the scalp is irritated.

True or False: Curly hair should be brushed daily to distribute the sebum.

False

Curly hair should not be brushed daily to distribute the sebum.

True or False: Correct hair brushing stimulates microcirculation to the scalp.

True

Correct hair brushing stimulates microcirculation to the scalp.

True or False: Always brush thoroughly before a chemical service.

False

Follow the manufacturer's directions; brushing should generally be avoided before a chemical service.

True or False: It is unadvisable to brush wavy hair because the natural oils cannot move through it.

False

Natural oils can be brushed down and through wavy hair.

Have many tiny overlapping layers or scales:

Natural Bristle Brush

Used for hair with tight curl patterns:

Wide-Toothed Comb

Flexible, rubberlike bristles:

Wet-Type Brush

Folds up for easy storage:

Collapsible Brush

Have sturdy bristles meant for severely tangled hair:

Plastic Vent Brush

The method of manipulating the scalp by rubbing, tapping, kneading, or stroking it with the hands; benefits include increasing scalp microcirculation and calming tenseness:

Massage

Light, continuous stroking movement applied with the fingers (digital) or the palms (palmar) in a slow, rhythmic manner. For scalp massage, a technique of stroking and circular hand movements; can be done gently and rhythmically to relax client, stimulate the microcirculation, and bring nutrients to the scalp. Usually done with the balls of the fingers in forward-to backward movements:

Effleurage

For scalp massage, involves gentle pushing and kneading of the scalp with a combination of the palms, fingers, and thumbs of the hand to help soothe muscles; often used in a therapeutic massage to loosen dead skin cells from the scalp:

Petrissage

What conditions does a scalp massage address in a typical salon treatment? (Select all that apply.)

A. tension

B. slow microcirculation

C. excess oiliness

D. scalp disorders

A. tension

B. slow microcirculation

C. excess oiliness

When performing a scalp massage, what techniques are important to follow? (Select all that apply.)

A. Direct clients to take short quick breaths in sync with your movements.

B. The client's head should be supported at all times.

C. Stroke the scalp sideways, following the shape of the hairline.

D. Gently scrape the scalp with your fingernails to loosen dead skin.

B. The client's head should be supported at all times.

C. Stroke the scalp sideways, following the shape of the hairline.

Which part of the client's body should you cup at the very beginning of the scalp massage? (Select all that apply.)

A. the crown

B. the forehead

C. the chin

D. the ears

C. the chin

What type of pressure should be applied with the balls of the fingers during a scalp massage? (Select all that apply.)

A. consistent pressure

B. gentle pressure

C. firm pressure

D. pressure against the hairline

A. consistent pressure

B. gentle pressure

Fungus that causes visibly shed skin cells, or dandruff, that can sit on the scalp and create dryness, itchiness, and discomfort:

Malassezia

A(n) ______________ treatment's purpose is to maintain a clean and healthy scalp and should be performed with each change of season.

normal scalp

A(n) ______________ treatments should be performed with emollients and pre-brushing.

dry hair and scalp

Pre-brushing, however, is not recommended with a(n) _________________ treatment because it may overstimulate scalp issues.

antidandruff

During ______________ treatment, manipulate the scalp using a kneading technique to increase microcirculation to the skin.

oily hair and scalp

Visibly shed skin cells in a scalp may be caused by a fungus called ___________________.

Malassezia

Water that has had impurities (such as calcium and magnesium and other metal ions that would make a product unstable) removed:

Deionized Water

Also known as "base detergent"; cleansing or surface-active agents used in a variety of products, including shampoo:

Surfactant

A product formulated to add moisture to dry hair or promote moisture retention:

Moisturizer

Also known as "neutralizing shampoo"; shampoo designed to wash away excess oiliness while preventing the hair from drying out:

Balancing Shampoo

Also known as "balancing shampoo"; used for chemically processed or relaxed hair that rebalances the hair's pH level by neutralizing any alkali or unwanted residues:

Neutralizing Shampoo

Is an alkaline shampoo containing an active chelating agent that binds to metals (such as iron and copper), formulated with a pH of 7 or higher. It removes excess oils, product buildup, and residual mineral that cling to the hair:

Clarifying Shampoo

Shampoo created by combining the surfactant base with basic color pigments that help to extend the vibrancy of the haircolor while adding hydration for hue intensity:

Color-Enhancing Shampoo

Also known as "moisturizing shampoo"; shampoo that makes the hair appear smooth and shiny and improves its manageability:

Conditioning Shampoo

Product that does not remove artificial color from the hair:

Nonstripping

Also known as "powder shampoo"; shampoo that cleanses the hair without soap and water:

Dry Shampoo

Shampoo containing special ingredients that are very effective in reducing dandruff or relieving other scalp conditions:

Medicated Shampoo

Shampoo that is balanced to the pH of skin and hair (4.5 to 5.5):

pH-Balanced Shampoo

Shampoo that contains various strengthening and nourishing ingredients to add strength to weak, damaged, or brittle hair:

Strengthening Shampoo

Also called "soap-free shampoo"; a shampoo formulated with little to now alkaline soap base:

Sulfate-Free Shampoos

The first ingredient in shampoo is usually ____________, which has been processed to remove certain impurities.

deionized water

Cleansing agents are usually second on ingredient the list and are known as ______________.

surfactants

Moisture is added to dry hair with the ingredient called _______________.

moisturizer

The amount of hydrogen in a solution is measured on a ___________ scale, which should be slightly acidic in a shampoo.

pH

The type of water preferred for shampooing is _______________, because it allows soap and shampoo to lather freely.

soft water

Used after swimming or when product buildup is evident:

Clarifying Shampoo

Washes away excess oiliness while preventing the hair from drying out:

Balancing Shampoo

Adds pigments to the hair:

Color-Enhancing Shampoo

Makes the hair appear smooth and shiny:

Conditioning Shampoo

Is gentle on artificial hair color:

Sulfate-Free Shampoo

Adds strength to brittle hair:

Strengthening Shampoo

Does not remove artificial color from the hair:

Non-Stripping Shampoo

Prevents excess dryness and hair damage:

pH-Balanced Shampoo

Relieves scalp conditions:

Medicated Shampoo

Special chemical agent applied to the hair to deposit protein or moisturizer to help restore hair strength, infuse moisture, give hair body, or protect hair against possible breakage:

Conditioners

Substances that absorb moisture or promote moisture retention:

Humectants

Product applied to hair before any thermal service to protect the hair from the harmful effects of blowdrying, thermal irons, or electric rollers:

Spray-On Thermal Protector

Product, usually in a cream base, softens and improves scalp's health:

Scalp Conditioner

Conditioner that promotes scalp healing:

Medicated Scalp Lotion

Product used to remove oil accumulation from the scalp; used after a scalp treatment and before styling:

Scalp Astringent Lotion

Also known as "hair mask" or

conditioning pack; chemical mixture of concentrated protein and intensive moisturizer that penetrate the cuticle layer:

Deep-Conditioning Treatment

What type of massage techniques are used most frequently when giving a scalp massage? (Select all that apply.)

A. tapotement

B. effleurage

C. petrissage

D. friction

B. effleurage

C. petrissage

Restores protein and moisture:

Repair Conditioner

Used daily to detangle and moisturize; not left in the hair:

Rinse-Out Conditioner

Ideal for dry scalp and hair:

Oil as a Conditioner

Hydrates and does not weigh down hair:

Leave-In Conditioner

The term ________________ refers to conditioner and water used as an in-between or before a shampoo service.

co-wash

_______________ can be applied to hair before any thermal service to protect it from the harmful effects of blow-drying or other potential damage from heat.

Spray-on thermal protector

________________, usually found in a cream base, softens and improves the scalp's health, because it contains _______________ ingredients.

Scalp conditioner; emollient

________________ is a conditioner that promotes scalp healing.

Medicated scalp lotion

_________________ removes oil accumulation from the scalp.

Scalp astringent lotion

_________________, also known as a "hair mask" or "conditioning pack," is a chemical mixture of concentrated proteins and intensive moisturizers that penetrate the cuticle layer.

Deep-conditioning treatment

Like a co-wash, _______________ is applied before a shampoo service, and ________________ is applied and distributed the same way as a regular shampoo and is to be conditioned after.

pre-poo; no-poo