Effective Communication: Language and Tones

These flashcards cover the key concepts of language, tone, communication purposes, and interpersonal context based on the Lesson 1 lecture notes.

__________ refers to the vocal quality, pitch, and emotional inflection used when speaking.

Tone

__________ encompasses the choice of words and phrasing.

Language

__________ such as body language and facial expressions, play a significant role in communication by reinforcing or contradicting the spoken message.

NON-VERBAL CUES

The __________ refers to the emotional quality or attitude conveyed in communication, which can be formal, informal, aggressive, or polite.

TONE OF LANGUAGE

Tone reveals the writer's __________ toward the subject matter.

attitude

A(n) __________ tone is used in professional or urgent contexts, such as describing a critical issue that requires immediate attention.

FORMAL TONE

A(n) __________ tone is typically used in casual conversations with friends or family.

INFORMAL TONE

The __________ of Independence and Maya Angelou's poem "Still I Rise" are examples of a lofty, soaring, or elevated tone.

Decleration

A know-it-all at a cocktail party or the comments section of a YouTube video are examples of a(n) __________, pompous, or preachy tone.

Smug

An article in the newspaper "The Onion" is an example of a(n) __________, satirical, or ironic tone.

Sarcastic

A(n) __________ tone is characterized as lighthearted, cheerful, or optimistic, such as in a Dr. Seuss Book.

Humorous

A novel about someone's struggles or a speech at a funeral uses a(n) __________, dark, serious, or gloomy tone.

Somber

__________ is the attitude or general character of a piece of writing, while __________ refers specifically to the effect a piece of writing has on the reader.

Tone; Mood

The four main purposes of communication are inform, __________, request, and persuade.

instruct

__________ communications provide clear, meaningful, and unbiased information common in professional settings like reports or flyers.

Informative

__________ communications go beyond informing by providing guidance on how to perform tasks or apply concepts.

Instructional

A(n) __________ communication should be clear, comprehensive, specific, and polite when seeking information or action.

request

__________ communications aim to encourage the audience to take a specific action by focusing on benefits and evidence.

Persuasive

Audience __________ include characteristics such as age, ethnicity, religion, and gender.

DEMOGRAPHICS

__________ is used to express one's own thoughts and feelings, often using first-person pronouns like "I" or "my."

Personal language

__________ involves communication centered on an individual's thoughts and emotions and typically uses informal, subjective language.

Personal Context

__________ is used for social interaction and involves greetings or polite expressions that help build relationships or complete tasks.

Interpersonal language

__________ refers to communication used in formal or personal settings, like the workplace, and is more structured than casual language.

Interpersonal Context