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actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities
Algorithm
A methodical, logical rule or procedure that guarantees solving a particular problem.
altruism
unselfish regard for the welfare of others
arousal theory
Low Arousal - Harder task High arousal - easy tasks
Being bored leads us to seek out activities.
A theory of motivation suggesting that people are motivated to maintain an optimal level of alertness and physical and mental activation.
availability heuristic
estimating the likelihood of events based on their availability in memory; if instances come readily to mind (perhaps because of their vividness), we presume such events are common
belief perseverance
clinging to one's initial conceptions after the basis on which they were formed has been discredited
openness
willingness to try new things and be open to new experiences
extraversion
A personality dimension describing someone who is sociable, gregarious, and assertive
introversion
a personality trait that signifies that one finds energy from internal sources rather than external ones
Agreeableness
how trusting, good-natured, cooperative, and soft-hearted one is
Neuroticism
degree of emotional instability or stability
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
cognitive behavioral therapy
a popular integrative therapy that combines cognitive therapy (changing self-defeating thinking) with behavior therapy (changing behavior)
cognitive restructuring
a therapeutic approach that teaches clients to question the automatic beliefs, assumptions, and predictions that often lead to negative emotions and to replace negative thinking with more realistic and positive beliefs
confirmation bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
denial
psychoanalytic defense mechanism by which people refuse to believe or even to perceive painful realities.
displacement
psychoanalytic defense mechanism that shifts sexual or aggressive impulses toward a more acceptable or less threatening object or person, as when redirecting anger toward a safer outlet
door-in-the-face technique
asking for a large commitment and being refused and then asking for a smaller commitment
episodic memory
the collection of past personal experiences that occurred at a particular time and place
external locus of control
the perception that chance or outside forces beyond your personal control determine your fate.
extrinsic motivation
a desire to perform a behavior to receive promised rewards or avoid threatened punishment
foot-in-the-door technique
asking for a small commitment and, after gaining compliance, asking for a bigger commitment
free association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
General Adaptation Syndrome stages
Alarm (a state of arousal by the CNS, sympathetic nervous system, and adrenal gland stimulation)
Resistance (the person attempts to adapt to the stressor, physiological symptoms may disappear, if successful then third stage is prevented or delayed)
Exhaustion (the adaptive energy is depleted and disease is of adaptation may ensue)
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
incentive motivation
external factors in the environment that exert pulling effects on our actions
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
internal locus of control
the perception that you control your own fate
intrinsic motivation
a desire to perform a behavior effectively for its own sake
Kinesthetic system
The sensory system that monitors the positions of the various parts of one's body.
learned helplessness
the hopelessness and passive resignation an animal or human learns when unable to avoid repeated aversive events
mental set
a tendency to approach a problem in one particular way, often a way that has been successful in the past
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
Peripheral route to persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
projection
psychoanalytic defense mechanism by which people disguise their own threatening impulses by attributing them to others
prospective memory
remembering to do things in the future
prototype
a mental image or best example of a category
Rationalization
defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions
Rational Emotive Therapy
A Cognitive Therapy based on Albert Ellis' theory that cognitions control our emotions and behaviors; therefore, changing the way we think about things will affect the way we feel and the way we behave.
reaction formation
psychoanalytic defense mechanism by which the ego unconsciously switches unacceptable impulses into their opposites. Thus, people may express feelings that are the opposite of their anxiety-arousing unconscious feelings.
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
regression
psychoanalytic defense mechanism in which an individual faced with anxiety retreats to a more infantile psychosexual stage, where some psychic energy remains fixated
representative heuristic
judging the likelihood of things in terms of how well they seem to represent, or match, particular prototypes
repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories
self-efficacy
An individual's belief that he or she is capable of performing a task.
self-fulfilling prophecy
a belief that leads to its own fulfillment
semantic memory
memory for knowledge about the world
social facilitation
stronger responses on simple or well-learned tasks in the presence of others
social inhibition
The tendency to perform complex or difficult tasks more poorly in the presence of others
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
sublimination
putting bad urges into acceptable social ways (boxing/football)
vestibular system
three semicircular canals that provide the sense of balance, located in the inner ear and connected to the brain by a nerve
Yerkes-Dodson Law
developed Yerkes-Dodson law which states that performance is best at intermediate levels of arousal
Conscientiousness
A personality dimension that describes someone who is responsible, dependable, persistent, and organized