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58 Terms

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actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities
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Algorithm
A methodical, logical rule or procedure that guarantees solving a particular problem.
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altruism
unselfish regard for the welfare of others
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arousal theory
Low Arousal - Harder task High arousal - easy tasks

Being bored leads us to seek out activities.

A theory of motivation suggesting that people are motivated to maintain an optimal level of alertness and physical and mental activation.
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availability heuristic
estimating the likelihood of events based on their availability in memory; if instances come readily to mind (perhaps because of their vividness), we presume such events are common
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belief perseverance
clinging to one's initial conceptions after the basis on which they were formed has been discredited
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openness
willingness to try new things and be open to new experiences
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extraversion
A personality dimension describing someone who is sociable, gregarious, and assertive
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introversion
a personality trait that signifies that one finds energy from internal sources rather than external ones
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Agreeableness
how trusting, good-natured, cooperative, and soft-hearted one is
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Neuroticism
degree of emotional instability or stability
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central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
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cognitive behavioral therapy
a popular integrative therapy that combines cognitive therapy (changing self-defeating thinking) with behavior therapy (changing behavior)
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cognitive restructuring
a therapeutic approach that teaches clients to question the automatic beliefs, assumptions, and predictions that often lead to negative emotions and to replace negative thinking with more realistic and positive beliefs
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confirmation bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
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Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
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denial
psychoanalytic defense mechanism by which people refuse to believe or even to perceive painful realities.
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displacement
psychoanalytic defense mechanism that shifts sexual or aggressive impulses toward a more acceptable or less threatening object or person, as when redirecting anger toward a safer outlet
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door-in-the-face technique
asking for a large commitment and being refused and then asking for a smaller commitment
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episodic memory
the collection of past personal experiences that occurred at a particular time and place
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external locus of control
the perception that chance or outside forces beyond your personal control determine your fate.
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extrinsic motivation
a desire to perform a behavior to receive promised rewards or avoid threatened punishment
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foot-in-the-door technique
asking for a small commitment and, after gaining compliance, asking for a bigger commitment
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free association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
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fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
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General Adaptation Syndrome stages
1. Alarm (a state of arousal by the CNS, sympathetic nervous system, and adrenal gland stimulation)
2. Resistance (the person attempts to adapt to the stressor, physiological symptoms may disappear, if successful then third stage is prevented or delayed)
3. Exhaustion (the adaptive energy is depleted and disease is of adaptation may ensue)
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group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
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groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
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incentive motivation
external factors in the environment that exert pulling effects on our actions
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informational social influence
influence resulting from one's willingness to accept others' opinions about reality
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internal locus of control
the perception that you control your own fate
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intrinsic motivation
a desire to perform a behavior effectively for its own sake
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Kinesthetic system
The sensory system that monitors the positions of the various parts of one's body.
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learned helplessness
the hopelessness and passive resignation an animal or human learns when unable to avoid repeated aversive events
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mental set
a tendency to approach a problem in one particular way, often a way that has been successful in the past
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mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
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normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
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Peripheral route to persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
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projection
psychoanalytic defense mechanism by which people disguise their own threatening impulses by attributing them to others
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prospective memory
remembering to do things in the future
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prototype
a mental image or best example of a category
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Rationalization
defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions
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Rational Emotive Therapy
A Cognitive Therapy based on Albert Ellis' theory that cognitions control our emotions and behaviors; therefore, changing the way we think about things will affect the way we feel and the way we behave.
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reaction formation
psychoanalytic defense mechanism by which the ego unconsciously switches unacceptable impulses into their opposites. Thus, people may express feelings that are the opposite of their anxiety-arousing unconscious feelings.
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reciprocity norm
an expectation that people will help, not hurt, those who have helped them
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regression
psychoanalytic defense mechanism in which an individual faced with anxiety retreats to a more infantile psychosexual stage, where some psychic energy remains fixated
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representative heuristic
judging the likelihood of things in terms of how well they seem to represent, or match, particular prototypes
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repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories
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self-efficacy
An individual's belief that he or she is capable of performing a task.
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self-fulfilling prophecy
a belief that leads to its own fulfillment
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semantic memory
memory for knowledge about the world
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social facilitation
stronger responses on simple or well-learned tasks in the presence of others
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social inhibition
The tendency to perform complex or difficult tasks more poorly in the presence of others
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social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
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sublimination
putting bad urges into acceptable social ways (boxing/football)
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vestibular system
three semicircular canals that provide the sense of balance, located in the inner ear and connected to the brain by a nerve
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Yerkes-Dodson Law
developed Yerkes-Dodson law which states that performance is best at intermediate levels of arousal
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Conscientiousness
A personality dimension that describes someone who is responsible, dependable, persistent, and organized