IT Roles

System Administrator

A System Administrator is responsible for managing, maintaining, and configuring computer systems and networks. Often handling user accounts, security, and system updates. (Login Issues)

Network Administrator

A Network Administrator is responsible for designing, planning, setting up and maintaining an organizations network.

Database Admin

A Database Admin is responsible for installing and configuring databases. Fixes data base errors and creates user accounts

Security Admin

A Security Admin is responsible for implementing and managing security measures to protect an organization's computer systems and networks from cyber threats.

Web Admin

A Web Admin is responsible for managing and maintaining an organization's web presence, including overseeing the performance, security, and content of websites. (Troubleshoots error messages employee’s encounter when attempting to access web)

Cloud Arch

oversees company’s cloud computing systems

Network Architect

Designs networks and monitor’s traffic. Installs routers, modems and upgrades hardware and software that are essential for network to function properly.

Automation Architect

This role focuses on improving efficiency by automating repetitive tasks, integrating different systems, and optimizing business processes through technology.

Cybersecurity Architect

The cybersecurity architect is responsible for designing, building, testing, and implementing security systems within an organization’s information technology network

Machine Learning Engineer

The machine learning engineer is responsible for allowing an organization to take full control of its data. Application developers and computer programmers with data analytical skills can transition to become machine learning engineers.

Software Engineer

Software engineers design and develop software that makes hardware and software systems work, including operating systems, database systems, and embedded systems

Network Engineer

set up, configure, maintain, and upgrade systems where data resides and that support the exchange of information, including communication systems and networks. Network engineers ensure that the security of data and information is appropriate and that companies have processes and procedures in place to enable business operations to continue in the event of a disaster

Cloud Engineer

help companies identify opportunities for migrating a part or all of their infrastructure to the cloud, supporting the more efficient use of resources and improving IT operations. These individuals design and set up automation, cloud storage, data centers, virtual servers, and web services with an emphasis on a particular solution’s cost, benefits to users, and security of data processing.

Technical Support

The computer support specialist supports, monitors, and maintains workplace technology and responds to user requests for help.

Systems Analyst

Systems analysts, product specialists, systems engineers, solutions specialists, and technical designers investigate business problems and create information systems to provide solutions

Cybersecurity Specialist

Cybersecurity specialists work with organizations to keep their information systems secure and ensure integrity, confidentiality, and availability of data.

Technical Consultant

provide technical expertise by developing and implementing IT systems for external clients