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When there’s a high degree of outcome interdependence among team members, what could happen?
Increase the amount of information shared among members; promotes learning, and ultimately, team performance.
In what stage of team development does a feeling of solidarity develop amongst team members?
norming
This supervisor told her employees if they make their sales goals they might get a bonus. What kind of reward is this?
Extrinsic reward
An action team
performs complex tasks that vary in duration and take place in highly visible or challenging circumstances.
Examples of an action team:
a musical group, a surgical group, sports team
Work teams
produce goods or provide services
Management Teams
integrate activities of subunits across business functions
Parallel Team
provide recommendations and resolve issues
Project team
produce a one-time output
Put the 5 stages of team development in correct order:
Forming
Storming
Norming
Performing
Adjourning
What happens in the performance stage?
Members are comfortable working within their roles and the team makes progress towards goals.
Action teams…
perform complex tasks that are usually limited in duration and stay together as long as is needed to complete the task
How easy is it to measure the contribution of each team member?
Difficult
Results when you create a high level of task interdependence?
Members have a slightly higher probability of continuing working together
What is task interdependence?
The degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.
This term reflects the different types of communication activities and interactions a team uses/ in a team?
Team process
When a team member feels like they don’t contribute and steps back from doing most everything?
social loafing
What does brainstorming help increase?
Builds morale and results in sharing knowledge that would’ve otherwise been locked in an individual's brain
When team members possess adequate information to do their jobs, sometimes it’s called what?
Decision informity
What three things account for a team’s ability to make effective decisions?
Decision informity, staff validity, and hierarchical sensitivity
The degree to which the leader effectively weighs the recommendations of the members is inducted by?
Hierarchical sensitivity
Ambassador activities refer to:
communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.
Leaders need to resist influence from others at times TorF
True
Which activities involve communication that are intended to smooth the performance of work with people or groups in other areas?
Task coordinator activities
These interpersonal activities facilitate the accomplishment of a team's work:
teamwork processes
What is leadership?
The use of power and influence to direct the activities of followers toward goal achievement.
What is power?
The ability to influence the behavior of others and resist unwanted influence in return.
What are the two dimensions of power?
Organizational power and personal power
The three types of organizational power:
legitimate power, reward power, coercive power
Two types of personal power:
expert power, referent power
If you have power from your position it’s called what?
Legitimate power
What do you use if coercive power?
Coercive power operates on fear (and makes use of punishments)
What type of power is based on a person’s skill?
Expert Power
Leadership is used to direct the activities of followers towards goals TorF
True
When people want to identify and be associated with you what kind of power is that?
Referent power
This theory suggests that leaders are born and not made?
“Great Person” theories of leadership
The traits of high conscientiousness and low agreeableness are linked to a leader its called what?
Leader emergence
When people do well on the leadership role, usually called what?
Leader effectiveness
This decision making style has a high degree of employee involvement:
delegative style
What are the four leadership decision making styles?
Autocratic style; consultative style; facilitative style; delegative style
This decision making style is "I talk to you but I go ahead and do my own thing”?
Consultative style
The blank leader behavior leaders supplement their directing of support and encouragement to protect confidence levels of the employees:
selling
Recruited 2 colleagues to try to influence a person
coalition
What’s true of teams?
consist of two or more people who work independently toward a common goal
Type of team with long term commitment?
work and management
This happens when a team works together at high knowledge and skill level:
process gain
BLANK happens when a leader generates and chooses from a set option to solve problems
decision making