MGMT Test Leadership; Team; Etc.

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47 Terms

1
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When there’s a high degree of outcome interdependence among team members, what could happen?

Increase the amount of information shared among members; promotes learning, and ultimately, team performance.

2
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In what stage of team development does a feeling of solidarity develop amongst team members?

norming

3
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This supervisor told her employees if they make their sales goals they might get a bonus. What kind of reward is this?

Extrinsic reward

4
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An action team

performs complex tasks that vary in duration and take place in highly visible or challenging circumstances.

5
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Examples of an action team:

a musical group, a surgical group, sports team

6
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Work teams

produce goods or provide services

7
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Management Teams

integrate activities of subunits across business functions

8
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Parallel Team

provide recommendations and resolve issues

9
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Project team

produce a one-time output

10
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Put the 5 stages of team development in correct order: 

  1. Forming

  2. Storming

  3. Norming

  4. Performing

  5. Adjourning

11
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What happens in the performance stage? 

Members are comfortable working within their roles and the team makes progress towards goals.

12
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Action teams…

perform complex tasks that are usually limited in duration and stay together as long as is needed to complete the task

13
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How easy is it to measure the contribution of each team member?

Difficult

14
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Results when you create a high level of task interdependence?

Members have a slightly higher probability of continuing working together

15
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What is task interdependence?

The degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.

16
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This term reflects the different types of communication activities and interactions a team uses/ in a team?

Team process

17
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When a team member feels like they don’t contribute and steps back from doing most everything?

social loafing

18
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What does brainstorming help increase?

Builds morale and results in sharing knowledge that would’ve otherwise been locked in an individual's brain

19
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When team members possess adequate information to do their jobs, sometimes it’s called what?

Decision informity

20
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What three things account for a team’s ability to make effective decisions?

Decision informity, staff validity, and hierarchical sensitivity

21
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The degree to which the leader effectively weighs the recommendations of the members is inducted by?

Hierarchical sensitivity

22
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Ambassador activities refer to:

communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

23
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Leaders need to resist influence from others at times TorF

True

24
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Which activities involve communication that are intended to smooth the performance of work with people or groups in other areas?

Task coordinator activities

25
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These interpersonal activities facilitate the accomplishment of a team's work:

teamwork processes

26
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What is leadership?

The use of power and influence to direct the activities of followers toward goal achievement.

27
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What is power?

The ability to influence the behavior of others and resist unwanted influence in return.

28
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What are the two dimensions of power?

Organizational power and personal power

29
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The three types of organizational power:

legitimate power, reward power, coercive power

30
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Two types of personal power:

expert power, referent power

31
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If you have power from your position it’s called what?

Legitimate power

32
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What do you use if coercive power?

Coercive power operates on fear (and makes use of punishments)

33
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What type of power is based on a person’s skill?

Expert Power

34
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Leadership is used to direct the activities of followers towards goals TorF

True

35
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When people want to identify and be associated with you what kind of power is that?

Referent power

36
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This theory suggests that leaders are born and not made?

“Great Person” theories of leadership 

37
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The traits of high conscientiousness and low agreeableness are linked to a leader its called what?

Leader emergence

38
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When people do well on the leadership role, usually called what?

Leader effectiveness

39
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This decision making style has a high degree of employee involvement:

delegative style

40
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What are the four leadership decision making styles?

Autocratic style; consultative style; facilitative style; delegative style

41
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This decision making style is "I talk to you but I go ahead and do my own thing”?

Consultative style

42
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The blank leader behavior leaders supplement their directing of support and encouragement to protect confidence levels of the employees: 

selling

43
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Recruited 2 colleagues to try to influence a person

coalition

44
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What’s true of teams?

consist of two or more people who work independently toward a common goal

45
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Type of team with long term commitment?

work and management

46
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This happens when a team works together at high knowledge and skill level:

process gain

47
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BLANK happens when a leader generates and chooses from a set option to solve problems

decision making