-creates relationship w px to get accurate info -creates trust w px -teaches px about health -builds rapport w px -discusses health promotion w px
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What are internal communication factors?
-respect for others control over health -empathy -active listening -self-awareness
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What are external communication factors?
-privacy -no interruptions -quiet, comfortable space
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How can you enhance therapeutic communication?
-adressing the px -active listening -establish trust -be assertive -restate/validate info -interpret body language -explore issues -use silence -summarize convo
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What are barriers to therapeutic communication?
-Asking too many questions -Fire-hosing information -Asking why -Changing the subject inappropriately -Failing to probe -Expressing approval or disapproval -Offering advice -Providing false reassurance -Stereotyping -Using patronizing language
What is the difference between medical and nursing assessment?
nursing focuses on px response to health and medical focuses on diagnoses of disease
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What are the four steps of health assessment?
1. health history 2. physical 3. clinical reasoning 4. documenting/communicating findings
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What is OLD CARTS?
Onset Location Duration Characteristics Aggravating and Alleviating Factors Related Symptoms Treatment Severity
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What do you use OLD CARTS for?
Assessing history of present illness
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How do you close an interview?
-summarize main concerns -explain next steps -begin clinical reasoning process
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When do you begin inspection?
Immediately
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What does inspection require?
good lighting, adequate exposure, occasional use of instruments
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What is palpation?
Applies your sense of touch to assess texture, temperature, moisture, organ location and size, and any swelling, vibration or pulsation, rigidity or spasticity, crepitation, presence of lumps or masses, and presence of tenderness or pain.
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When do you use fingertips to palpate?
skin texture, swelling, pulsation, masses
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When do you use finger and thumb to palpate?
detect position, shape and consistency of organs and masses
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When do you use dorsal of hands to palpate?
detect body temp
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When do you use base of fingers/ulnar surface of hand to palpate?
detect vibration
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What do you use light palpation for?
light palpation to detect surface characteristics
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What do you use bimanual palpation for?
using both hands to envelop certain body parts for precise delimination
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What is percussion?
tapping skin with short, sharp strokes to assess underlying structures
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What is percussion used for?
used to evaluate the size, borders of organs, density, masses and used to assess tenderness
-3+ full, bounding, easily palpitated, hard to obliterate -2+ "Normal", easily palpated -1+ weak, thready, barely felt -0 absent
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What is bilateral equality?
compare both sides for equal force
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What are we looking for in an apical pulse?
-regular even tempo
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What are we looking for in respiration?
-normal, silent, relaxed -12 to 20 breaths per min
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What is pulse pressure?
difference between systolic and diastolic pressure
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What is mean arterial pressure (MAP)?
average pressure in the arteries throughout the cardiac cycle
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What is average BP?
120/80 mmHg
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What are the steps of orthostatic vital signs?
-rest supine for 2-3 mins, take baseline BP/P -repeat sitting then standing -record BP using even #s -record arm, position, cuff size
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What are the HOPE questions?
H: sources of hope, meaning, comfort, peace, Love O: organized religion P: personal spirituality & practices E: effect on medical care & end of life practices