S1L1: Understanding of Healthcare Management
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98 Terms
An art of getting things done through and with ppl in formally organized grps
Koontz
To forecast and to plan, to organize, to command, to coordinate, and to control
Fayol
6Ms of management
Men
Money
Materials
Machines
Methods
Markets
Management as a
Science
Art
Features of Management
Goal oriented
Integrates Human, Physical, and Financial Resources
Continuous
Group Activity
Management as a process: __: Concerned with developing relationship among ppl
Social process
Management as a process: __: Bringing together human physical and financial resources to achieve the end-organizational purpose
Integrating process
Management as a process: __: A never ending process
Continuous
Functions of management
Planning
Organizing
Staffing
Directing
Controlling
Functions of management: __: Bridges the gap from where we are to where we want to be
Planning
Functions of management: __: Managers sets direction
Planning
Functions of management: __: Establishing an intentional structure of roles
Organizing
Functions of management: __: Setting up the design of the hierarchy
Organizing
Functions of management: __: Determining positions, teamwork assignments
Organizing
Functions of management: __: Involves filling and keeping the positions in the organization filled
Staffing
Functions of management: __: Influencing ppl
Directing / leading
Functions of management: __: Measuring and correcting the activities within the organization
Controlling
Importance of management
Effective utilization of resources
Development of resources
Incorporate innovations
Integrating various interest groups
Stability in the society
Management and Administration: Meaning: __: An art wherein the efforts of others are redirected to achieve a particular goal via teamwork
Management
Management and Administration: Meaning: __: It is concerned with formulation of broad objectives, plans, and projects
Administration
Management and Administration: Nature: __: Executing function
Management
Management and Administration: Nature: __: Decision making function
Administration
Management and Administration: Process: __: Decides who should do smth and how he should do it
Management
Management and Administration: Process: __: Resolves what is to be done and when it is to be done
Administration
Management and Administration: Function: __: Doing function because managers get all the work comppleted under their supervision
Management
Management and Administration: Function: __: Thinking function because plans and policies are determined under it
Administration
Management and Administration: Skill: __: Technical and human skill
Management
Management and Administration: Skill: __: Conceptual and human skills
Administration
Management and Administration: Level: __: Middle and lower level function
Management
Management and Administration: Level: __: Top level function
Administration
Management and Administration: Applicability: __: Applicable to business concerns
Management
Management and Administration: Applicability: __: Applicable to non-business concerns
Administration
Management and Administration: Influence: __: The decisions are predisposed by the values, opinions, beliefs, and decisions of the managers
Management
Management and Administration: Influence: __: Is inclined to abide by public opinion, government policies, religious organizations, customs, etc.
Administration
Management and Administration: Status: __: Constitutes the employees of the organizatio who are paid a fixed monetary renumeration
Management
Management and Administration: Status: __: Represents owners of the enterprise who earn return on their capital invested and profits in the form of dividend
Administration
Levels of management:
Top level / administrative
Middle level / executory level
Low level / supervisory, operative, first line managers
Level of management: __: Determines objectives and policies
Top management
Level of management: __: Designs the basic operating and financial structure of an org
Top management
Level of management: __: Provides guidance and direction
Top management
Level of management: __: Lays down standards of performance
Top management
Level of management: __: Maintains good public relations
Top management
Level of management: __: Interprets and explains the policies framed by the top
Middle management
Level of management: __: Issues detailed instructions
Middle management
Level of management: __: Participates in operating decisions
Middle management
Level of management: __: Trains other managers
Middle management
Level of management: __: Plans day to day operations
Lower management
Level of management: __: Assigns jobs to workers
Lower management
Level of management: __: Provides supervision and control over work
Lower management
Level of management: __: Arranges materials tools and equipment
Lower management
Level of management: __: Maintains discipline
Lower management
Level of management: __: Chief executive officer
Top
Level of management: __: Chief marketing officer
Top
Level of management: __: Chief sales officer
Top
Level of management: __: Chief technology officer
Top
Level of management: __: President
Top
Level of management: __: Managing director
Top
Level of management: __: Marketing manager
Middle
Level of management: __: Purchase head
Middle
Level of management: __: Sales manager
Middle
Level of management: __: Operations manager
Middle
Level of management: __: Branch manager
Middle
Level of management: __: Finance manager
Middle
Level of management: __: Supervisor
Low
Level of management: __: Foreman
Low
Level of management: __: Clerk
Low
Level of management: __: Junior managers
Low
Level of management: __: Inspectors
Low
Level of management: __: Chief PT
Low
Level of management: __: Dean
Top?????
Level of management: __: Rehab manager
Middle
Level of management: __: Director, office of the academic affairs
Top
Level of management: __: Chief executive officer
Top
Level of management: __: Director for finance
Middle????
Level of management: __: Medical director
Top
Level of management: __: Chief operating officer
Top
Level of management: __: Department chair
Low
Managerial roles:
Interpersonal
Informational
Decisional
Managerial roles: Interpersonal
Figurehead
Leader
Liason
Managerial roles: Informational
Monitor
Disseminator
Spokesperson
Managerial roles: Decisional
NERD
Negotiator
Entrepreneur
Resource allocator
Disturbance handler
Managerial skills
Conceptual
Human
Technical
Skills needed at different managerial levels (most needed → least):
Top
Middle
Low
Conceptual → Human → Technical
EQUAL
Technical → Human → Conceptual
Management theories
Transformational
Classical management
Behavioral management
Modern management
Management theories: Transformational: Classical
Bureaucracy (weber)
Administrative (fayol)
Scientific (taylor)
Management theories: Transformational: Behavioral
Hawthrone studies
Maslows hierarchy of needs
Others
Management theories: Transformational: Modern
Quantitative approach
System approach
Contingency approach
Management theories: Transformational: Quantitative approach
Management science
Operations management
Management information system
Management theories: Transformational: System approach
Open system
Closed system
Management theories: Transformational: Contingency approach
Situational
3 Classical theories: __: Emphasis on: Production and engineering
Scientific management
3 Classical theories: __: Emphasis on: Managerial functions
Administrative
3 Classical theories: __: Emphasis on: Organization
Bureaucratic
3 Classical theories: __: Emphasis on: Low Level mx
Scientific
3 Classical theories: __: Emphasis on: Top level mx
Administrative and bureaucratic
3 Classical theories: __: Applications: Specialized organization
Scientific
3 Classical theories: __: Applications: Universally
Administrative
3 Classical theories: __: Applications: Government sectors and large org firms
Bureaucratic