(chapter 8) intro to management denis hamilton final review flashcards

three major elements of human resource management

1. strategic human resources management

2. human resource management functional activities

3. human resource related legal compliance

strategic human resources management

• identification of current and future talent rquirements

• development and implementation of plans and programs for recruitment, selection, training, development, support, and retention of the employees necessary to support the goals and strategies of the organization

succession planning

process of identifying likely candidates for future openings in key positions in the organization as well as evaluating each employee’s potential for taking on added responsibility

the 5 HRM functional activities

1. Recruitment and Selection

2. Training & Development

3. Performance Appraisal &

Feedback

4. Compensation and Benefits

5. Employee Relations

recruitment and selection

process for identifying, pursuing, and hiring qualified candidates to fill current and future available positions within an organization.

• starts with Organization Design

• ideally fair and objective process

• internet had dramatically changed this process

training and development

• Training is teaching employees the skills necessary to perform effectively in their current job

• Development is preparing employees to take on additional responsibilities for future roles or expanded responsibilities in their current role

• Many ways to train and develop employees

performance appraisal and feedback

• Process of employee evaluation and communication

• Goal is to provide timely and beneficial information to the employee, and to the organization

• Assess and communicate the value of the contributions of the employee to the organization as well as identify opportunities for improving the employee’s performance.

• An effective performance appraisal process requires several considerations covered in detail in the textbook

compensation and benefits

Program and process for providing competitive pay and other incentives to employees in support of the organization’s goals, strategy, and values.

• The goal is to attract and retain qualified employees and to motivate them to perform well

• Several considerations in having a well-designed program described in the textbook

employee benefits

often include health insurance, dental insurance, life insurance, vacation time, sick days, dependent day care assistance, and other programs that are valuable to employees.

employee relations

The various programs, services, activities, and communications enacted by the organization to foster a positive relationship between the organization and its employees.

• Several examples of these programs include: town halls where management meets with employees to share news about organization, company websites, suggestion boxes, organization sponsored social eents

• The management of interactions with union employees is commonly identified as “Labor Relations”

employee motivation drivers

1. Training & Development

2. Compensation and Benefits

3. Performance Appraisal & Feedback

4. Employee Welfare Programs

human resources legal compliance

1. Equal Employment Opportunity

2. Compensation and Benefits

3. Health and Safety

Equal Employment Opportunity

• Prohibits discrimination against job candidates and employees based on race, religion, color, gender, national origin, age (above 40), or disability

• Prohibits sexual harassment

two major categories of illegal sexual harrassment

1. quid pro quo harassment: when consent to sexual acts affects job outcomes such as getting or keeping one’s job

2. hostile work environment sexual harassment: occurs when unwelcomed sexual behavior creates an intimidating and offensive workplace for anyone. In this case the behavior generally needs to be severe and pervasive.

compensation and benefits

• Equal pay for equal work (gender)

• Family and medical leave (12 weeks unpaid leave)

health and safety

• Mandatory safety and health standards in the workplace

• Administered by OSHA (Occupational Safety and Health Administration)