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Attitude
A positive or negative evaluation of an object, person, or idea
Components of an Attitude
Cognitive, affective, and behavioral information
Cognitive Information
Beliefs and thoughts about an attitude object
Affective Information
Feelings or emotions toward an attitude object
Behavioral Information
Actions or intentions toward an attitude object
Sources of Attitudes
Attitudes are formed from cognitive, affective, and behavioral information
Explicit Attitudes
Consciously held, reportable attitudes
Formation of Explicit Attitudes
Formed through rules, logic, and deliberate thinking
Effects of Explicit Attitudes
Influence deliberate judgments and stated opinions
Implicit Attitudes
Automatic, nonconscious attitudes
Formation of Implicit Attitudes
Formed through associative networks
Effects of Implicit Attitudes
Influence spontaneous behavior and quick judgments
Attitude Accessibility
How easily an attitude comes to mind
Persuasion
The process of changing attitudes through communication
Factors in Persuasion
Source, message, medium, and target
Source in Persuasion
The person or group delivering the persuasive message
Source Variables
Characteristics of who delivers the message
Source Credibility
Based on expertise and trustworthiness
Source Attractiveness
Likability and physical appeal of the source
Message in Persuasion
The content of the persuasive communication
Framing Effects
How information is presented influences persuasion
Fear Appeals
Messages that emphasize negative consequences to persuade
Humor Appeals
Using humor to increase liking and attention to the message
Medium (Channel)
How the persuasive message is communicated
Rapid Speech
Suggests credibility and works best when the target initially opposes the message
Powerful Speech
Clear, confident, and fluent communication that increases persuasion
Target in Persuasion
The person or group being persuaded
Target Involvement
Level of personal relevance of the message to the target