Chapter 4: Attitudes and Job Satisfaction

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20 Terms

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Active

Responses which require significant action on the part of the employee

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Affective

The emotional part of an attitude

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Affective Commitment

Employee’s emotional attachment to an organization

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Attitude

A psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor

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Behavioral

An intention to act based upon the cognitions and affect expreienced

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Career Adaptability

A psychological construct that denotes an individual’s resources for coping with current and anticipated tasks, transitions, and traumas in their occupational roles

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Cognitive

Describes a statement of belief about something

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Cognitive Dissonance

Incompatibility between two or more attitudes or between attitudes and behavior

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Constructive

Responses which positively contribute to the growth or improvement of the organization

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Continuance Commitment

Degree to which an employee is aware of the costs of leaving the organization

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Destructive

Responses that negatively impact the organization

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Employee Engagement

The investments of an individual’s complete self into a role

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Job Involvement

How much an employee identifies with their job and views their performance at work as an essential part of their self-esteem

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Job Search Envy

A situation form of envy specific to the job search domain

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Normative Commitment

Moral obligation to stay with the organization - because it is the right thing to do

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Organizational Commitment

An employee’s desire to remain a member of an organization

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Passive

Responses which require less or no action on the part of the employee

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Perceived Organizational Support (POS)

Refers to perceptions when “employees pay attention to whether the organization values their contributions and cares about their well-being

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Psychological Empowerment

Intrinsic task of motivation manifested in a set of four cognitions reflecting an individual’s orientation to his or her work role: competence, impact, meaning, and self-determination

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Sense of Meaning

How much work goals align with an employee’s personal standards (how well the work “fits” the employee’s values)