MGT 491 - Chapter 9 - HR Mgmt

MGT 491 - JSU - Chapter 9 - HR Mgmt

review performance

Which step of the performance management process are Heidi and Christopher at in the beginning of the video?

Multiple Choice

• define performance

• review performance

• provide consequences

• delegate roles

• monitor and evaluate performance

Performance management

_____________ is defined as a set of processes and managerial behaviors that involve defining, monitoring, measuring, evaluating, and providing consequences for performance expectations.

Performance management

________________ is an important ongoing activity that usually results in higher profitability and productivity, and lower turnover.

I'll do a personal job analysis and use that to craft a job description.

What do you think we should do to make sure we have the right job posting?

We should go recruit at college campuses.

What is the best way for us to recruit for this position?

External recruitment can bring in a broader range of skills and external recruitment can bring in more diverse perspectives.

What are the advantages of external recruitment over internal recruitment?

Structured - situational

What type of interview do you think we should do?

The selection with the first question: "What would you do if two different senior analysts asked for different projects to be completed immediately?"

We have a number of different interview scripts from HR. Which do you think would be best for a situational interview?

I think it's a bad idea because it's not a necessarily valid test.

What do you think about using a Myers-Briggs Type Indicator?

Let's give them some sample data to analyze and see how they do.

If you don't think that Myers-Briggs is a good idea, what would you suggest?

A performance test gives a realistic job preview for both us and the candidate.

What's the benefit of doing that?

False

The most effective sources of new employee sources are job postings on websites.

Group of answer choices

False

True

True

Every year, 10 percent of GE’s managers are assigned the bottom grade during the annual review cycle, and if they don’t improve, they are asked to leave the company. GE uses a forced ranking performance review system.

Group of answer choices

False

True

job analysis.

Sylvia had been working as an executive assistant to the president for nearly 25 years, so when she retired, no one had a good idea of all that her job entailed. Before Sylvia retired, Meaghan sat with her for two weeks to observe her duties and ask her to explain all the functions she performs as executive assistant to the president. Meaghan was performing a(n)

Group of answer choices

performance appraisal.

informal appraisal.

job rotation.

job analysis.

behavioral-description interview.

Americans with Disabilities Act (ADA).

Lacey has a degenerative eye disease that is causing her to gradually lose her eyesight. When Lacey asked her employer, Ideal Accessories, to purchase a low-vision computer for her use at work, she was fired. Ideal Accessories has violated the

Group of answer choices

Family and Medical Leave Act.

Patient Protection and Affordable Care Act.

Occupational Safety and Health Act (OSHA).

Americans with Disabilities Act (ADA).

Privacy Act.

discrimination

After being referred by a friend, Hedyeh attended a job interview. She didn’t feel it went well, but she was surprised when her friend told her the boss didn’t like that Hedyeh had worn her hijab, a traditional headscarf worn by Muslim women. The boss told a coworker after the interview, “Our customers prefer working with Christians.” Hedyeh is a victim of

Group of answer choices

discrimination.

quid pro quo.

affirmative action.

favoritism.

a hostile work environment.