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Rational behaviour
people make choices to maximise their benefit
What do consumers maximise
utility
What do workers maximise
wages and benefits
what do firms maximise
profit
what do governments maximise
social welfare
why consumers can be irrational
• Limited time, information and brain power.
• May use "rules of thumb" to make quick decisions.
• May struggle with complex information/calculations.
• Emotions and impulses can affect decisions.
• People can be influenced by how choices are presented.
Choice architecture
how choices are presented and organised to influence decisions.
Framing
presenting information in a way that influences decisions.
Anchoring
an initial piece of information influences later decisions, even if irrelevant.
Habit and defaults
• Habit = repeating familiar choices.
• Default bias = sticking with the option automatically selected.
• Default choice = automatically selected unless changed.
• Restricted choice = only a limited number of options are available.
• Mandated choice = a particular choice is required.
Risk aversion
preferring a certain reward rather than risking it for a larger reward.
Loss aversion
losses feel more significant than equivalent gains.
Time preference
preferring rewards now rather than later.
Irrational behaviour
making choices that do not maximise utility.
• Causes include:
Emotions and impulsiveness
Lack of self-control
Social influences
Limited information and time
Regret
Loss aversion
Bounded Rationality
people cannot always make fully rational decisions because of limits on:
Time
Information
Cognitive ability
Bounded self control
• People may know what is best but still choose immediate rewards.
• Example: Eating too much at a restaurant despite intending to eat less.
Influence of others
• Peer pressure
• Fads and fashion
• Social networks
• Social norms
• Herd behaviour = following what other people are doing.
Nudges
small changes that encourage better decisions without removing freedom of choice.
• Example: Automatically enrolling employees into a pension scheme.