Manufacturing:
-"Value Adding" Changes the value of an item with drilling, assembling, painting, cutting
-"Non Value Adding" consumes time and money (but is not value-added) with sorting, counting, expediting, checking, stacking.
Service:
-"Value Adding" helps satisfy a customers needs through greeting, completing, cleaning, delivering
-"Non-Value Adding" consumes time and money (but does not satisfy need) with checking, asking, fixing, apologizing, re-doing.