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A comprehensive set of flashcards covering key management concepts, functions, and theories.
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Management
The pursuit of organizational goals efficiently and effectively.
Efficiency
Minimizing or optimizing the time and resources used to achieve results.
Effectiveness
Doing the right things to achieve desired results.
Competitive Advantage
The ability to produce goods or services more effectively than competitors.
Conceptual Skills
The ability to think analytically and visualize the organization as a whole.
Controlling
Monitoring performance, comparing it with goals, and taking corrective action.
Decisional Roles
Managers making strategic decisions for the organization's well-being.
First-line Managers
Make short-term operating decisions, directing the daily tasks of non-managerial personnel.
Team Managers
Responsible for facilitating team activities toward achieving key results.
Four Management Functions
Planning, organizing, leading, and controlling an organization’s resources.
Functional Manager
Responsible for just one organizational activity.
General Manager
Responsible for several organizational activities.
Informational Roles
Roles of managers involved in monitoring, spreading info, and acting as spokespersons.
Leading
Motivating and directing people to achieve organizational goals.
Middle Managers
Implement policies and plans of top managers and supervise first-line managers.
Organization
Arranging tasks, people, and resources to accomplish work.
Planning
Setting goals and deciding how to achieve them.
Process
Planning, organizing, leading, and controlling activities to achieve goals.
Human Skills (Soft Skills)
The ability to work well with others and motivate them.
Sustainable Development
Meeting present needs while ensuring future generations can meet theirs.
Sustainable Development Goals (SDGs)
Include zero hunger, decent work, and affordable energy.
Technical Skills
Job-specific knowledge needed to perform well in a specialized field.
Top Managers
Make long-term decisions about the overall direction of the organization.
Administrative Management
Concerned with managing the total organization.
Behavioral Science Approach
Relies on scientific research to develop theories about human behavior.
Behavioral Viewpoint
Emphasizes understanding human behavior and motivating employees.
Classical Viewpoint
Finds ways to manage work more efficiently.
It had two branches; scientific and administrative
Closed System
Systems that have little interaction with their environment.
Contemporary Approaches
Includes learning organizations and high-performance practices.
Contingency Viewpoint
Manager's approach should vary according to the individual and situation.
Evidence-based Management
Translating principles based on best evidence into organizational practice.
Quantitative Management
Involves numbers, statistics, and computer simulations.
Scientific Management
Emphasizes scientific study of work methods to improve productivity.
Subsystems
Parts that make up the whole system.
Supply Chain
Coordinates the entire flow of goods and services.
Synergy
When two or more forces combine to create an effect greater than the sum.
System
An organizational framework of interconnected processes and resources.
Systems Viewpoint
Considers the organization as a system of interrelated parts.
Transformational Processes
Significant changes to operations, culture, or systems of an organization.
Feedback
Open systems stress multiple feedback from inside and outside the organization.
Hawthorne Effect
Employees worked harder if they felt cared for by managers.
High-Performance Work Practices (HPWPs)
Focus on enhancing employees’ ability, motivation, and opportunity.
Human Relations Movement
Proposed better human relations could increase worker productivity.
Inputs
Resources, data, actions, or materials put into a system.
Learning Organization
Actively creates and transfers knowledge to modify behavior.
Management Science
Uses mathematical models and analytical tools to solve business problems.
Open System
Continuously interacts with the environment.
Operations Management
Focuses on managing production and delivery of products or services.
Outputs
Direct, tangible results created by a specific activity or process.