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QM stands for:
Quality Management
QMS stands for:
Quality Management Systems
Define QMS:
process oriented, coordinated, and organized system of activities that encompass the totality of all functions involved in achieving quality and maximum customer satisfaction
Describe how a QMS is designed:
designed to detect errors and prevent them from occurring and from recurring, but does not guarantee an error free laboratory
QI stands for:
Quality Improvement
Define QI:
system or process interventions aimed at raising product quality
QA stands for:
Quality Assurance
Define QA:
proactive systematic activities to provide confidence that the quality requirements will be met
QC stands for:
Quality Control
Define QC:
process and procedures used to detect analytical errors before the release of patient results
CLIA stands for:
Clinical Laboratory Improvement Amendments
What is CLIA’s job?
a federal regulation that establishes quality standards for all laboratory testing
What does CLIA cover?
laboratory testing on specimens derived from humans, including blood, urine, and tissue
True or False: labs that perform testing on human specimens are required to be CLIA certified
true
CMS stands for:
Centers for Medicare and Medicaid Services
What is CMS’s job?
a federal agency that oversees the Medicare and Medicaid programs, charged with enforcing CLIA requirements
True or False: CMS has the authority to impose sanctions and penalties for noncompliance
true
True or False: no agency outside of CMS is authorized to inspect and accredit medical laboratories
false
CAP stands for:
College of American Pathologists
What is CAP’s job?
provides accreditation for laboratories that meet their rigorous standards
True or False: CAP accreditation is required
false
Describe the relationship between CLIA, CMS, and CAP:
CLIA establishes quality standards for all lab testing, CMS enforces those regulations and certifications of labs, and CAP accreditation is recognized by CMS as an alternative to CLIA inspection
The Joint Commission or TJC stands for:
What is the job of the Joint Commission?
an independent, nonprofit organization that accredits and certifies healthcare organization; sets standards for quality and patient safety, conducts surveys to ensure compliance
True or False: TJC accreditation is in compliance with CLIA regulations
true
True or False: labs with TJC accreditation may still be inspected by CMS
true
FDA stands for:
Food and Drug Administration
What is the purpose of the FDA?
regulating companies who manufacture, repackage, or relabel important medical devices
What are examples of medical devices?
laboratory instruments, reagent kits, blood collection devices, and blood irradiators
True or False: the FDA is not responsible for the safety of the nation’s blood supply
false
OSHA stands for:
Occupational Safety and Health Administration
What does OSHA do?
federal agency that sets and enforces workplace safety standards
ISO stands for:
International Organization for Standardization
What does ISO do?
international organization that develops standards for various industries, including the laboratory industry
The ISO 15189 standard provides:
a framework for quality management in medical laboratories
IATA stands for:
International Air Transport Association
What does IATA do?
provides provisions that are applicable to the shipping of infectious substances, including those that are transported for laboratory testing