Intro to organization and management 11 quiz 1

functions and types of of management

george terry

• for him management is the process of planning, organizing, staffing, directing, and controlling to accomplish organizational objectives through the coordinated use of human and material resources

• is not people; it is an activity like walking, reading, swimming or running. People who perform management can be designated as managers, members of management or executive leaders

ross moore

“management means decision making”

donald j clough

“management is the art and science of decision making and leadership”

joseph l massie

“management is the process by which a co-operative group directs actions towards common goals.”

peter f drucker

“management is an organ; organs can be described and defined only through their functions.”

management

the process of dealing with or controlling things or people

harold koontz

• “management is the art of getting things done through others and with the people in formally organized groups”

• management is the process of designing and maintaining an environment in which individuals, working together in groups efficiently to accomplish selected aims.”

• was professor of business management at university of california, los angeles, was a consultant for us largest business organizations

functions of management

• planning

• organizing

• staffing

• leading/directing

• controlling

planning

involves determining the organization’s goals or performance objectives, defining strategic actions that must be done to accomplish them, and developing coordination and integration activities

organizing

demands assigning tasks, setting aside funds, and bringing harmonious relations among the individual and workgroup or teams in the organization

staffing

indicates filling in the different job positions in the organization’s structure; the factors that influence this function include the size of the organization, types of jobs, number of individuals to be recruited, and some internal or external pressures

leading/directing

entails influencing or motivating subordinates to do their best so that they would be able to help the organization’s endeavor to attain their set goals

controlling

involves evaluating and, if necessary, correcting the performance of the individuals or workgroups or teams to ensure that they are all working toward the previously set goals and plans of the organization

efficiency

• “doing things right”

• getting the most output for the least inputs

effectiveness

• “doing the right things”

• attaining organizational goals

autocratic

• one way leadership where there is a single authority, team members are only there to follow orders

• employees are given rewards for a job well done but are given punishment if they fail

• not accepting ideas from members

• beneficial in times of crisis that need immediate attention but it causes the staff to fear

characteristics of an autocratic leader

• self confidence - so that the people you expect to follow u should also feel confident and instill their faith in u

• accountability - solely responsible for it and gets due appreciation or criticism

• clarity - the one who takes the final call on any task

• responsible - are the ones who call the shots in the end

• structured - fixed structure is usually followed by __ while performing or undergoing any task

• motivation - driven by motivation because he is the sole decision maker

persuasive

• the manager has a strong and centralized controlling business decisions like the autocratic type of management

• employees are motivated not anymore by rewards and punishment but by _ techniques

• they’re honest and genuine

5 key traits of persuasive leaders

• sincere - usually genuine, honest, real, and comfortable in their own skin. begin every interaction with the intent of building trust and credibility

• attentive - active listener, the most important trait, take special note of their concerns, challenges, and pain points

• inquisitive - not only does being curious, it provides you with vital information u can use to eventually influence their decision

• empathetic - before u can persuade someone, u must walk a mile in their shoes

• relatable - always looking to find common ground

consultative

two way communication, team members share their opinion in solving issues of the company. Practice is costly, slow in decision making and important changes are delayed

characteristics of consultation leadership

• influence and engagement - usually seek to engage and influence followers to foster mutual agreement and understanding of team objectives. focus on new thoughts and ideas from various employees

• creativity and innovation - ask for input from various sources when making decisions to get a more extensive understanding of issues and generate creative solutions to resolve them, combining ideas

• mentor role for leaders - aim to guide and support colleagues to help each team member grow and develop their professional skills

participative

distribution of authority and power in participative management. the company’s project is a shared responsibility and each member has self direction

characteristics of participative leader

• communication - major aspect, ensures that ideas can flow seamlessly without conflict or opinion and in ways that make the workplace more productive

• open minded - who is open to advise and feedback that will help the organization or community to succeed

• curious - always searching for innovative solutions to problems

• encouraging - encouraging people is what encourages employees to become more comfortable sharing thoughts on their own and presenting the organization with fresh insights

• collaborative - uses teamwork to put ideas and people together in distinct ways for various projects

• receptive - keeps everyone satisfied by considering alternative ideas and solutions for getting things done