8.1.1 - Configuration Management

These flashcards cover key terms and definitions related to configuration management in IT services.

Service Assets

Things, processes, or people that contribute to the delivery of an IT service.

Configuration Item (CI)

An asset that requires specific management procedures for it to be used to deliver the service.

Configuration Management System (CMS)

Tools and databases that collect, store, manage, update, and present information about configuration items.

Baseline

The approved or authorized state of a configuration item which allows for auditing processes.

Configuration Drift

The deviation of a configuration from its baseline state.

Backup Configuration

A copy of the production configuration made at a particular time.

Golden Configuration

Another term for a baseline configuration indicating the approved state of a CI.

Change Management Procedures

Effective practices to prevent unexpected configuration drift within IT systems.

Configuration Management

A systematic approach to identifying and documenting all infrastructure and devices installed at a site.

Production Configuration

The state of a configuration item as used within a working network, which may deviate from the baseline.