Practical 2 Script

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Vocabulary flashcards covering key terms, concepts, and procedures from The Perfect Workout’s Introductory Session and sales process.

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47 Terms

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Introductory Session

A 40-minute first appointment that includes greeting, goal-setting, workout demo (2-3 exercises), and closing the sale.

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Pre-work

Trainer’s advance review of the prospect’s profile, questionnaire, text history, and notes to tailor the Intro.

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“Knee-to-Knee”

The seated greeting phase where trainer builds rapport, uncovers goals, and reviews onboarding form.

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Onboarding Questionnaire

Form capturing medical history, goals, and lifestyle data; reviewed and clarified before exercise begins.

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Brick Road Graphic

Visual that explains The Perfect Workout’s 3-step Proven Process: Stimulus, Recovery, Overcompensation.

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Proven Process

Three-step cycle—stimulus in studio, recovery outside, overcompensation results—that underpins all programming.

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Step One (Stimulus)

In-studio workout that delivers mechanical tension, microscopic damage, and metabolic stress to muscles.

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Step Two (Recovery)

Sleep, nutrition, stress management, hydration, habits, and supplementation guided by PeakWell™ coaches.

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Step Three (Overcompensation)

The body’s adaptation phase where strength, metabolism, and other desired results are produced.

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PeakWell™ Coach

Professional who supports members 24/7 with step-two recovery strategies and holistic vitality coaching.

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FitProfile™

In-app tracking tool used to record progress and document step-three results for every member.

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Slow-Motion Strength Training (SMST)

Method of moving weights about 10 seconds each direction to maximize muscle tension and safety.

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Leg Press Script

Five-to-seven-minute teaching sequence on the Leg Press covering form, cadence, breathing, and safety.

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Preliminary Considerations (Leg Press)

Learning focus, slow movement, breathing, neutral head, and EIH headache warning shared before reps.

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3 Rules of the Lower Turnaround

Barely touch, keep tension, and start next rep slowly to load hips and glutes effectively.

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Practice Set

Light, instructional repetitions used to teach cadence and form before the challenging real set.

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Real Set

Single working set (≈2 min) performed at higher weight to reach RPE 8-9 during the Intro.

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Rate of Perceived Exertion (RPE)

Self-rated 1-10 scale; trainers target 8-9 in Intro to balance challenge and comfort.

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Muscle Failure (Level 10 RPE)

Point where another rep in good form is impossible; desired outcome for healthy members.

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Momentum & Metrics

Small, measurable milestones and timelines that keep members engaged toward long-term goals.

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Heart-Tingling Goal

Emotionally charged objective uncovered by repeatedly asking “why” until true motivation surfaces.

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Liability Waiver

Electronic signature required before any exercise; unlocks workout features on the tablet.

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Starting Weight Guidelines

Suggested Nautilus loads (e.g., Leg Press 70-100 lbs women, 100-160 lbs men) to begin safe loading.

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Seat Setting

Adjustable machine position individualized for member comfort, joint safety, and proper range of motion.

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Package Options

Starter, Commit, and Lifestyle bundles available in once- or twice-per-week frequencies.

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Assume the Sale

Sales mindset treating membership purchase as the natural next step, stated matter-of-factly.

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Price Presentation

Laminated or on-tablet sheet showing packages; delivered without handing a physical copy to prospect.

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100 % Money-Back Guarantee

Promise of measurable strength gains in 30 days or full refund of the member’s investment.

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Objection Handling

Scripts and questions used to clarify hesitations, re-frame value, and close reluctant prospects.

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RPE Question

Post-set prompt: “On a scale of 1-10, how hard was that last rep?”—used to gauge load accuracy.

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Starter Package

Short-term membership (≈3-4 months) designed for initial commitment and results.

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Commit Package

Mid-length plan (≈6-8 months) offering better value and sustained progress.

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Lifestyle Package

12-month option delivering maximum savings and long-term habit formation.

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Referral Program

Incentive system granting free sessions when members bring friends who sign up.

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Tru-Med HSA/FSA

Guidance tool that helps members use health-savings funds to reimburse training costs.

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Virtual Training

30-minute Zoom-based SMST session enabling members to work out remotely with a TPW trainer.

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Demo Session (Virtual)

Complimentary first online workout booked as “DEMO” to introduce virtual service.

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Athena

Studio operations software for scheduling, agreements, payments, and member profiles.

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Fond Farewell

End-of-visit ritual: booking next session, answering questions, walking member to the door.

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Active Listening

Communication skill where trainer pays close attention, paraphrases, and uses responses later in sales.

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Metrics of Success

Objective measures such as inches lost, clothing fit, or strength gains used to track progress.

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Mind-Muscle Connection

Member awareness of working muscles, reinforced by RPE checks and trainer cues.

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Common Obstacles (Trainer)

Talking too much, mis-matched workout intensity, price insecurity, premature upselling, or devaluing 1×/wk.

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Session Accrual

Policy allowing unused visits to roll over when injury or absence prevents training.

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“Barely Touch, Barely Start”

Mnemonic summarizing rules for the lower turnaround on Leg Press to keep constant tension.

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Emergency Increase in Heart-Rate (EIH) Warning

Trainer request for member to report any sudden headache during exercise to halt safely.

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PeakWell™ Appointment

Initial recovery consultation set up before member leaves Intro to unlock step-two support.