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Vocabulary flashcards covering key terms, concepts, and procedures from The Perfect Workout’s Introductory Session and sales process.
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Introductory Session
A 40-minute first appointment that includes greeting, goal-setting, workout demo (2-3 exercises), and closing the sale.
Pre-work
Trainer’s advance review of the prospect’s profile, questionnaire, text history, and notes to tailor the Intro.
“Knee-to-Knee”
The seated greeting phase where trainer builds rapport, uncovers goals, and reviews onboarding form.
Onboarding Questionnaire
Form capturing medical history, goals, and lifestyle data; reviewed and clarified before exercise begins.
Brick Road Graphic
Visual that explains The Perfect Workout’s 3-step Proven Process: Stimulus, Recovery, Overcompensation.
Proven Process
Three-step cycle—stimulus in studio, recovery outside, overcompensation results—that underpins all programming.
Step One (Stimulus)
In-studio workout that delivers mechanical tension, microscopic damage, and metabolic stress to muscles.
Step Two (Recovery)
Sleep, nutrition, stress management, hydration, habits, and supplementation guided by PeakWell™ coaches.
Step Three (Overcompensation)
The body’s adaptation phase where strength, metabolism, and other desired results are produced.
PeakWell™ Coach
Professional who supports members 24/7 with step-two recovery strategies and holistic vitality coaching.
FitProfile™
In-app tracking tool used to record progress and document step-three results for every member.
Slow-Motion Strength Training (SMST)
Method of moving weights about 10 seconds each direction to maximize muscle tension and safety.
Leg Press Script
Five-to-seven-minute teaching sequence on the Leg Press covering form, cadence, breathing, and safety.
Preliminary Considerations (Leg Press)
Learning focus, slow movement, breathing, neutral head, and EIH headache warning shared before reps.
3 Rules of the Lower Turnaround
Barely touch, keep tension, and start next rep slowly to load hips and glutes effectively.
Practice Set
Light, instructional repetitions used to teach cadence and form before the challenging real set.
Real Set
Single working set (≈2 min) performed at higher weight to reach RPE 8-9 during the Intro.
Rate of Perceived Exertion (RPE)
Self-rated 1-10 scale; trainers target 8-9 in Intro to balance challenge and comfort.
Muscle Failure (Level 10 RPE)
Point where another rep in good form is impossible; desired outcome for healthy members.
Momentum & Metrics
Small, measurable milestones and timelines that keep members engaged toward long-term goals.
Heart-Tingling Goal
Emotionally charged objective uncovered by repeatedly asking “why” until true motivation surfaces.
Liability Waiver
Electronic signature required before any exercise; unlocks workout features on the tablet.
Starting Weight Guidelines
Suggested Nautilus loads (e.g., Leg Press 70-100 lbs women, 100-160 lbs men) to begin safe loading.
Seat Setting
Adjustable machine position individualized for member comfort, joint safety, and proper range of motion.
Package Options
Starter, Commit, and Lifestyle bundles available in once- or twice-per-week frequencies.
Assume the Sale
Sales mindset treating membership purchase as the natural next step, stated matter-of-factly.
Price Presentation
Laminated or on-tablet sheet showing packages; delivered without handing a physical copy to prospect.
100 % Money-Back Guarantee
Promise of measurable strength gains in 30 days or full refund of the member’s investment.
Objection Handling
Scripts and questions used to clarify hesitations, re-frame value, and close reluctant prospects.
RPE Question
Post-set prompt: “On a scale of 1-10, how hard was that last rep?”—used to gauge load accuracy.
Starter Package
Short-term membership (≈3-4 months) designed for initial commitment and results.
Commit Package
Mid-length plan (≈6-8 months) offering better value and sustained progress.
Lifestyle Package
12-month option delivering maximum savings and long-term habit formation.
Referral Program
Incentive system granting free sessions when members bring friends who sign up.
Tru-Med HSA/FSA
Guidance tool that helps members use health-savings funds to reimburse training costs.
Virtual Training
30-minute Zoom-based SMST session enabling members to work out remotely with a TPW trainer.
Demo Session (Virtual)
Complimentary first online workout booked as “DEMO” to introduce virtual service.
Athena
Studio operations software for scheduling, agreements, payments, and member profiles.
Fond Farewell
End-of-visit ritual: booking next session, answering questions, walking member to the door.
Active Listening
Communication skill where trainer pays close attention, paraphrases, and uses responses later in sales.
Metrics of Success
Objective measures such as inches lost, clothing fit, or strength gains used to track progress.
Mind-Muscle Connection
Member awareness of working muscles, reinforced by RPE checks and trainer cues.
Common Obstacles (Trainer)
Talking too much, mis-matched workout intensity, price insecurity, premature upselling, or devaluing 1×/wk.
Session Accrual
Policy allowing unused visits to roll over when injury or absence prevents training.
“Barely Touch, Barely Start”
Mnemonic summarizing rules for the lower turnaround on Leg Press to keep constant tension.
Emergency Increase in Heart-Rate (EIH) Warning
Trainer request for member to report any sudden headache during exercise to halt safely.
PeakWell™ Appointment
Initial recovery consultation set up before member leaves Intro to unlock step-two support.