Revision Slides for Exam 1

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21 Terms

1

What is Information?

Information is derived from the Latin word 'inform' and can be treated as a tangible and intangible entity.

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2

Who visualized Information as a thing, knowledge, or process?

Michael Buckland (1991) visualized Information as a thing, knowledge, or process.

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3

What are examples of Information as a thing?

Documents and data such as journals, newspapers, financial documents, online publications, medical records, and survey data.

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4

How does misinformation affect knowledge?

Wrong Information leads to Wrong Knowledge and misinterpreted information leads to flawed knowledge.

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5

What is the DIKW hierarchy?

Data, Information, Knowledge, Wisdom hierarchy is a framework for understanding the relationships among these concepts.

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6

What is Exploratory Analysis?

An analytic process that summarizes main characteristics of data, checking assumptions, and testing hypotheses.

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7

What is IS Planning?

Information Systems (IS) Planning is the process of deciding what will be done, who will do it, and when, focusing on business benefits.

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8

What is the Boston Square (BCG Matrix)?

A framework that brings together the Product Life Cycle and the relationship between Market Share and Profitability.

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9

What are the four stages of the Product Life Cycle?

Initiation, Growth, Maturity, and Decline.

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10

What is the role of a Project Manager in Planning?

The Project Manager is responsible for planning, execution, and controlling project activities.

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11

What is the purpose of PERT/CPM in project management?

PER/CPM helps project managers plan, schedule, and control IS project activities.

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12

What are the characteristics of a good Project Management Plan?

Defines project boundaries, provides logical breakdown, and supports mission and objectives.

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13

What influences project management success?

Customer satisfaction, user involvement, top management support, and competent team members.

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14

What happens during project closure?

Closure facilitates transition into normal operation and includes formal acceptance by the user and recognition of achievement.

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15

What is Scope Management?

Scope Management involves defining the boundaries of a project and what is included or excluded.

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16

What are the three generic competitive strategies suggested by Michael Porter?

Differentiated strategy, Cost leader strategy, Focused niche strategy.

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17

What is a key characteristic of effective Project Managers?

Effective Project Managers communicate well, interact humanely and have creative problem-solving skills.

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18

What are the risks classified under Project Management?

Internal risk, External risk, Tangible risk, Intangible risk, Technical risk, Non-technical risk.

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19

What does the term 'Slack' refer to in project management?

Slack refers to the amount of time that a task can be delayed without affecting the subsequent tasks.

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20

What risks might a project manager assess?

Risks that could cause problems, delays, or prevent completion, often assessed by expert interviews or previous case documentation.

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21

What methods could be used to assess potential project risks?

Methods include expert interviews, PERT/CPM for estimation, previous case documentation, and computer simulation.

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