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Schema
A concept or idea that helps us to organise information and interpret information used to take shortcuts in interpreting information.
Person perception
The mental processes we use to form our impressions and opinions of other people
Physical cues
The physical characteristics and behaviours of people that influence our impressions of them
Body language
Non-verbal communication in which physical behaviour and movement rather than words are used to express or deliver a certain message
Saliency detection
When we first meet someone, certain personal characteristics that initially attract our attention - such as those that are bright, novel, negative or important to us - are more salient (noticeable) to us than other characteristics
Social categorisation
A mental shortcut used in person perception to categorise people into groups based on their shared characteristics
Attributions
The process by which people explain the causes of their own and other people's behaviour
Personal attributions
Explanations of a person's behaviour based on their characteristics
Situational attributions
Explanations of a person's behaviour based on factors outside the person involved
Fundamental attribution error
The tendency to overemphasise personal characteristics and ignore situational factors when judging the behaviour of other people
Actor observer bias
The tendency to attribute our own behaviour to situational (external) causes, but to attribute the behaviour of others to their internal factors
Self serving bias
The tendency to attribute our internal factors to our successes and our external factors to our failures
Attitude
An evaluation a person makes about an object, person, group, event or issue
Tri-component model of attitudes
Proposes that our attitudes are made of affective, behavioural and cognitive components.
Stereotypes
A collection of fixed ideas about members of a certain group in which their individual differences are ignored.
Cognitive dissonance
The discomfort that people experience when they have conflicting beliefs or when their behaviours contradict their beliefs
Anchoring bias
The tendency to rely too heavily on the first piece of information people learn when they make decisions.
Attentional bias
Our tendency to pay attention to some things while simultaneously ignoring others
Confirmation bias
The tendency to search for, interpret, favour and recall information in a way that confirms or supports your existing beliefs or values
False-consensus bias
The tendency to overestimate how much others share our opinions, beliefs, attitudes and behaviours
Functional fixedness
A cognitive bias involving the tendency to regard objects as only having one function or as only working in a specific way
Halo effect
A cognitive bias in which the impression we form about one quality of a person influences our beliefs and expectations about that person's other qualities
Misinformation effect
A cognitive bias in which information that is received after an event interferes with a person's original memory of the event
Optimism bias
Our tendency to overestimate our chances of experiencing positive events and underestimate our chances of experiencing negative events
Dunning-Kruger effect
A cognitive bias in which people with low competency in a certain area overestimate their skills, while people with high competency underestimate their skills
Prejudice
The negative attitude people possess towards individuals based only on their membership to a group
Discrimination
A negative behaviour directed towards a specific group or individual of the group based only on their membership to the group
Racism
Involves prejudice or discrimination that is based on a person's race or ethnicity
Ageism
A type of prejudice or discrimination based on a person's age.
Homophobia
A type of prejudice or discrimination based on a person's sexual orientation
Sexism
Involves prejudice or discrimination that is based on an individual's sex or gender
Inter-group contact
A concept proposing that for prejudice between groups to be reduced, there must be more direct contact between the groups' members
Sustained contact
Prolonged and cooperative interaction between two groups that are prejudiced against each othe
Mutual interdependence
The two groups must depend somehow on one another to meet a goal
Equality of status
Refers to being on the same level as one another, with neither group having more or less status or power than the other
Superordinate goals
Are the top-level, ultimate goals that are shared between groups or individuals that can not be achieved alone or without the other person or group
Social norms
Views that the majority in a society share regarding what is and isn't acceptable to say and do in social interactions
Group
Two or more people who interact with and influence one another and work towards a common goal
Collective
A collection of people who exert minimal influence on each other and don't interact with one another.
Reward power
Ability to give positive consequences or remove negative consequences in response to specific behaviour
Coercive power
Ability to give negative consequences or remove positive consequences in response to specific behaviour
Legitimate power
An individual's status or position in a group, institution or society in general gives them the right (authority) to exercise power over those with a lower status or with less authority
Referent power
Individuals identify with or want to be like or liked by this person
Expert power
Having special knowledge and skills that are desirable or needed
Informational power
Having resources or information that are useful and are not available elsewhere
Obedience
Occurs when we follow the commands of someone with authority, or the rules or laws of our society
Social proximity
Refers to the physical distance between people. In Milgram's experiments, the closer the learner was to the teacher, the more likely they were to refuse administering the shock.
Legitimacy of the authority figure
Refers to an authority figure who has a higher position or status in a social hierarchy. In Milgram's experiments, the participants were more likely to be obedient when an authority figure was perceived as being legitimate and having power.
Group pressure
Refers group members revealing whether they are obedient to the authority figure or not. In Milgram's experiments, when the teachers were exposed to confederates who consistently obeyed the authority figure's commands, the participants were more likely to be obedient.
Conformity
The tendency to adjust one's thoughts, feelings or behaviours in ways that are in agreement with those of a particular individual or group, or with social norms
Group size
In the field of psychology, group size refers to the number of people in a group. The larger the majority group, the more people conformed. When the majority group reaches four or five people, conformity levels tend to remain the same.
Unanimity
Unanimity refers to a complete agreement that group members experience in terms of knowing the answer. If the majority is unanimous in their beliefs, then people experience great pressure to conform.
Normative influence
Refers to how we conform with others because we want to be liked by them - and how we assume that our conformity with them will make them like us more.
Informational influence
Refers to when a person conforms because they want to be right, so they look to others they believe might have more information.
Culture
Individualist cultures focus on individuality, personal achievement and independence, while collectivist cultures work towards group goals and encourage uniformity and values that promote group aims.
Social loafing
Refers to a person's tendency to reduce their effort when working in a group.
Deindividuation
Refers to how people act in a certain way because they can hide in the safety of numbers that a group provides.
Social Influence
How people change their behaviour or attitudes due to the direct or indirect influence that they encounter
Extended-Contact Hypothesis
When members of an ingroup see that one of their own has a close relationship with an outgroup member, it can lead to more positive attitudes towards that outgroup