Professionalism - 1st Sem Work Immersion

Professionalism

The expectation to conduct or exhibit the highest moral/behavioral standards in the workplace.

Promotion of a culture of professionalism

Ensures the success of the company and its employees.

Mission statement

- Defines what an organization or a company is, why it exists, and its reason for being.

- This should define who the primary customers of the company are, and identify the products and services they produce.

- This also creates a sense of identity of the company's employees.

Vision statement

- Describes what a company desires to achieve in the long run, generally in a time frame of five to ten years, or sometimes even longer.

- This describes what it is trying to build, and serves as a touchstone for its future actions.

Corporate values

- Principles that guide an organization's internal conduct as well as its relationship with its customers, partners, and shareholders.

- This guides the people in understanding the difference between right and wrong behavior.

Employee's character

Describes how a person comes to work and conducts himself/herself on the job and where a person's professionalism is embedded.

Be punctual; Be accountable; Be organized; Dress appropriately and maintain good hygiene; Be courteous and respectful to all; Exercise confidentiality at all times; Be a team player

Enumerate seven (7) ways on how to conduct yourself on the job:

PAODCET

Be punctual

➔ This is a key sign of professionalism.

➔ A professional arrives at work ahead of schedule, gets settled, and is prepared to start.

➔ They complete their tasks on time and adhere to all deadlines.

Be accountable

➔ It involves fully owning the completion of assigned tasks, making sound decisions, and addressing any issues that arise from those decisions.

➔ A professional takes responsibility and takes proactive steps to resolve problems, rather than shifting blame to others

Be organized

➔ To ensure an activity is carried out effectively and efficiently, it's important to keep your work area as tidy as possible to prevent misplacing documents or damaging company property.

➔ This involves properly storing personal items for both safety and professionalism.

Dress appropriately and maintain good hygiene

➔ Regardless of whether you need to dress formally or casually for work, your appearance should always be tidy and well-groomed.

➔ Steer clear of clothing that could create a negative impression.

➔ Similarly, ensure your hair is neatly combed, and maintain this by brushing your teeth and using deodorant as needed.

Be courteous and respectful to all

➔ Showing this to managers, supervisors, colleagues, trainees, customers, and maintenance and security staff is essential for demonstrating professionalism.

➔ This can be achieved by greeting everyone with a genuine smile, using polite and appropriate language, paying attention during conversations, and staying calm even in stressful situations.

Exercise confidentiality at all times

➔ It involves adhering to rules or promises that prevent the unauthorized sharing of information.

➔ As a trainee, you are expected to keep any files or information you access completely private, as these are the company's property.

➔ These files are intended solely for training and workplace exposure purposes.

Be a team player

➔ Take the initiative to assist colleagues when needed and collaborate effectively to achieve shared goals in a timely and efficient manner.

➔ Don't hesitate to offer suggestions that can enhance the relevance and quality of the work.

➔ Provide honest and constructive feedback aimed at fostering continuous improvement within the company.