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Firewall
Computer security application
Indirect distribution
Coca cola creates the product and it is indriectly sold at walmart, if it has more than one channel member it is indirect
Informal report
presents facts without analysis
Formal Report
complex information, has different parts, analysis
Activity Report
tracking buiness activites by staff
Financial Analysis
budgeting for marketing activities, obtaining the necessary funds needed for operations, and providing financial assistance to customers so they can purchase the business' products and services
Regulatory Laws
Prohibits buinesses from doing certian activiteis
Apprentice
novice works who are at the begining of their carrer
Journeyman
a fully trained and qualified worker
Bank credit cards
can be used at any buisness that permits
Cash Conversion Cycle
It measures how fast a company can convert cash on hand into even more cash on hand.
Capital Budgeting
ditermining which projects a buiness should invest in
Capital Structure
a firm's mix of debt and equity financing
Price Fixing
buinsess agreement in which buinsses agree on prices of goods or services, resulting in little choice for the consumer
Increase of product price is due to
economic growth
Federal Trade Commission
consumer protection laws
Product Utility
place utility
utility is derived when you can transport goods from one place to another
embezzlement
theft or misappropriation of funds placed in one's trust or belonging to one's employer
Systematic Marketing Information
Better buisness bureaus handle
Department of Commerce
works with businesses, universities, communities, and the Nation's workers to promote job creation, economic growth, sustainable development, and improved standards of living for Americans.
OSHA
elastic demand
recourse
Intermediary
channel members who perform the activities needed in getting a good or service from those who produce it to those who consume itSlotting allowances
Slotting allowances
a cash premium that manufacturers pay to businesses tocover the costs involved in carrying a new product.
gray marketing
involves buying from unauthorized distributors
Vertical conflict
disagreement between different levels of the same channel
Horizontal conflict
occurs among businesses at the same channel level, such as between different franchises for the same business competing in the same city
Downward communication
passes information down the chain of command to employees
Horizontal communication
between persons or departments on an equal level
Monopolized discussion
When one person dominates the discussion, others do not have an opportunity to provide their input.
elasticity
an indication of how changes in price will affect changes in the amounts demanded and supplied.
Private enterprise system characteristics
-Private ownership of property.-Entrepreneurship.
-Consumer independence.
-Market forces (competition, supply and demand, profit motive)
limited authority
a negotiating strategy in which one person claims that s/he does not have the authority to make a decision and must consult another person who is not present during the
negotiation process
Credit union
a financial cooperative set up to provide savings and creditservices to its members
savings and loan association
a financial institution that offers savings accounts and makes loans to borrowers-mostly real estate purchases
absolute advantage
the advantage achieved when a nation can produce a good or
service for less than another nation
asset management firms
-invest their clients' money in different (diversified)
securities by pooling assets
-beneficial to investors who do not have the financial resources and
expertise to obtain securities on their own
-typically manage mutual funds,
hedge funds, and pension plans
investment bank
a financial intermediary that underwritessecurities and facilitates mergers.
Mortgage company
process loans specifically designed for the
purchase of real estate—land, residences, and other types of buildings
Information flow
process of moving info through the appropriate channels or making info accessible to those who need it
Technical monopoly
type of monopoly in which sellers control market with one or more technical products
oligopoly
a market structure in which there are relatively few sellers, and industry leaders usually determine prices
possession utility
created when ownership of product is transferred from seller to customer
What do credit plans allow
Allow customers to pay for purchases gradually, thereby increasing ability to own (possess) more products
Matrix organizational structure
uses horizontal authority to integrate department functions with product orientation
Intensive distribution
a channel structure where the producer's products are stocked in the majority of outlets
Selective distribution
the producer relies on a few intermediaries to carry their product.
Exclusive distribution
producer selects only very few intermediaries.
Never-out list
a listing of a firm's best-sellers or its key items of merchandise
Basic-stock list
a list of minimum amounts of staple goods that should be on hand and reordered
Model stock plan
a list of items that the company always wants to have in stock
Freight forwarders
consolidate orders to put together truckloads of goods
Delphi technique
uses the opinions of the retail chain's executives and outside expert opinions combined
Sales force composite method
based upon the predictions of the members of the sales force and combined into a composite forecast
One of the primary purposes of customs regulations is to
Prevent illegal materials from exiting or entering a country
Electronic Data Interchange (EDI) Systems
The electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically rather than with paper.
Trading Partners
Business entities conducting business electronically.
Streamline
Make (an organization or system) more efficient and effective by employing faster or simpler working methods.
Chargeback
A demand by a credit-card provider for a retailer to make good the loss on a fraudulent or disputed transaction.
Scrambled Merchandising
When a shop sells goods that are usually sold by another type of shop, in order to increase profits or attract new customers.
Internal Audience
Public relations term that refers to individuals or groups within (or closely associated with) an organization.
Puffery
Exaggerated or false praise.
Scope
Sum of all individual jobs.
Regulatory Agency
A public authority or government agency responsible for exercising autonomous authority over some area of human activity in a regulatory or supervisory capacity.
Liquid Asset
An asset that can be converted into cash quickly and with minimal impact to the price received.
Profit Margin
The amount by which revenue from sales exceeds costs in a business.
Sugging
The act of selling or attempting to sell a product under the guise of conducting market research.
Price Discrimination
The action of selling the same product at different prices to different buyers, in order to maximize sales and profits.
Tort
A wrongful act or an infringement of a right (other than under contract) leading to civil legal liability.
Bilateral Contract
A reciprocal arrangement between two parties where each promises to perform an act in exchange for the other party's act. Each party is an (a person who is bound to another) to its own promise, and an obligee (a person to whom another is obligated or bound) on the other party's promise.
Executed Agreement
All parties have agreed to the terms and conditions of the proposed contract by signing and initialing any changes to the written document.
Tying Agreement
An agreement by a party to sell one product but only on the condition that the buyer also purchases a different (or tied) product, or at least agrees he will not purchase the product from any other supplier.
Gross Domestic Product (GDP)
The monetary value of all the finished goods and services produced within a country's borders in a specific time period, though GDP is usually calculated on an annual basis.
High rate of unemployeement generally has an effect on this
Certificate of Deposit (CDs)
A certificate issued by a bank to a person depositing money for a specified length of time.
Turnover
The amount of money taken by a business in a particular period. OR The rate at which employees leave a workforce and are replaced.
Inventory Clerks
Keeps track of stock that moves in and out of a specified location, commonly referred to as a stockroom.
Qualified Lead
A contact that opted in to receive communication from your company, became educated about your product or service, and is interested in learning more.
Sunk Cost
Avoid the feeling of wasting money
channel management
Decides how to get goods to customers
Microbanks
banks that loan very small amounts of money to people who are poor so they can purchase everyday products
Marketing Concept
the idea that the social and economic justification for an organization's existence is the satisfaction of customer wants and needs while meeting organizational objectives
Utility
Ability or capacity of a good or service to be useful and give satisfaction to someone.
form utility
the value producers add to materials in the creation of finished goods and services
posession utility
The exchange of a product for money
information utility
Communication with consumer