Decision-Making Processes in Ethics, Creativity, and Healthcare

Problem

A gap

Identify Problem

First step in the problem-solving process

Generative alternatives

Second step in the problem-solving process

Evaluate alternative

Third step in the problem-solving process

Implement solution

Fourth step in the problem-solving process

Decision

A choice

Decision-Making Process

Preferred option, course of actions

Define problem

First step in the decision-making process

Set goals

Second step in the decision-making process

Identify alternatives

Third step in the decision-making process

Choose preferred option

Fourth step in the decision-making process

Ethical Decision Making

Process involving ethical considerations

Identify Ethical Issue

First step in ethical decision making

Gather Info

Second step in ethical decision making

Eval alternatives

Third step in ethical decision making

Make decision

Fourth step in ethical decision making

Implement decision

Fifth step in ethical decision making

Evaluate decision

Sixth step in ethical decision making

Creative Decision Making

Process of generating new ideas

Generate new ideas

First step in creative decision making

Divergent thinking

Second step in creative decision making

Brainstorming techniques

Third step in creative decision making

Innovative solutions

Fourth step in creative decision making

Shared decision making

Collaborative approach between providers and patients

Factors affecting decision quality

Includes individual biases and group biases

Confirmation bias

Interpret new evidence as confirmation of one's existing beliefs

Group Think

Avoiding conflict and supporting leader

Strategic Decisions

Decisions on healthcare as a whole

Operational Decisions

Decisions made by employees

Evidenced Based Practice

Using evidence to guide practice