4.9 - CompTIA A+ Core 2

Remote Desktop Protocol (RDP)

A protocol that allows users to connect to another computer over a network, enabling remote access and control.

Virtual Private Network (VPN)

A technology that creates a secure and encrypted connection over a less secure network, allowing users to send and receive data as if their devices were directly connected to a private network.

VPN concentrator

A device responsible for encrypting/decrypting with a VPN, often integrated with a firewall.

Virtual Network Computer (VNC)

A technology that allows users to remotely control another computer over a network connection, using the Remote Frame Buffer (RFB) protocol.

Secure Shell (SSH)

Provides encrypted console communication over TCP port 22 and includes various security measures like IP address limiting.

Remote Monitoring and Management (RMM)

Technologies that allow IT personnel to monitor PCs and manage devices remotely, including features like OS patching and remote logins.

Simple Protocol for Independent Computing Environments (SPICE)

Open-source solution for the remote display of a virtual machine.

Windows Remote Management (WinRM)

Microsoft’s implementation of the WS-Management Protocol for remote management of Windows systems.

Screen-sharing software

Allows users to see and control a remote device; examples include GoToMyPC and TeamViewer.

Video conferencing software

Applications allowing multi-user meetings with video and audio; examples include Zoom and WebEx.

File transfer software

Applications that allow sharing and storage of documents in the cloud; examples include Dropbox and Google Drive.

Desktop management software

Software used to manage end-user devices and operating systems; examples include Citrix Endpoint Manager and ManageEngine Desktop Central.