HR Test 2

Classical School

efficient - 1900’s

scientific management

Frederick Taylor, Factories, Physical motions

behavioral sciences

Psychology and sociology, 1960’s, 14 principles

total person

all aspects

remuneration

paying employees

centralization

central level

esprit de corps

harmony

unity of command

one boss

unity of direction

one goal

equity

equal treatment

division of work

most efficient

authority

accountability

scalar chain

division among managers

discipline

penalties

subordination

individual to the general

order

all materials and people

stability of tenure

retain your people

initiative

self directed

goal

grow the open

hidden

self, not others

open

can overtake

similarity

similar items go together

proximity

close items go together

continuity

patterns go together

perceptual set

what we expect

Which five of fayol’s principles of management are the most relevant today and why

Division of work - specialization improves efficiency

Authority and responsibility - managers need authority to make decisions and accountability for results

Unity of Command - employees work better when they receive clear directions from one supervisor

Esprit de corps - teamwork and positive relationships improve morale and performance

Initiative - employees should be encouraged to contribute ideas and solve problems

explain the evolution of human relations

HR evolved focusing on productivity and strict management to realizing needs of employees, motivation, and teamwork. This was found in the Hawthorne studies helped show that social and psychological factors affect employee perfomance.

compare the JoHari window of a new org to an established organization

New org - open area is smaller because people are learning and the unknown area is larger

Established org - open area is larger, and trust, communication, and shared experience increases.