PRACTICE TEST 5: Performance Appraisal

performance appraisal

Which one of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

A. Employee selection

B. Performance appraisal

C. Employee orientation

D. Organizational development

Remove any performance deficiencies

The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to.

A. Apply for managerial positions

B. Remove any performance deficiencies

C. Revise their performance standards

D. Enroll in work-related training programs

Creating an organizational strategy map

All of the following are reasons for appraising an employee's performance except.

A. Correcting any work-related deficiencies

B. Creating an organizational strategy map

C. Determining appropriate salary and bonuses

D. Making decisions about promotions

Employee's direct supervisor

In most organizations, who is primarily responsible for appraising an employee's performance?

A. Employee's direct supervisor

B. Company appraiser

C. Human resources manager

D. Employee's subordinates

Setting work standards

What are the first steps of any performance appraisal?

A. Giving feedback

B. Setting work standards

C. Making plans to provide training

D. Assessing the employee's performance

Ratings are higher than when provided by supervisors.

What usually occurs when employees rate themselves for performance appraisal?

A. Ratings are reliable but invalid

B. Ratings are subject to halo effects.

C. Ratings are higher than when provided by supervisors.

D. Ratings are about the same as when determined by peers

Upward feedback

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

A. Supplemental evaluation

B. Upward feedback

C. Paired evaluation

D. Peer evaluation

360-degree feedback

Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

A. 360-degree feedback

B. Team appraisals

C. Upward feedback

D. Rating committee

TRUE

TRUE OR FALSE

The HR department monitors the performance appraisal system, but it is typically not involved in rating employees.

TRUE

TRUE OR FALSE

In order to ensure that performance appraisals are effective, Jeonghan, a line supervisor, should make sure to schedule a feedback session to address each subordinate's performance, progress, and future development plans.

TRUE

TRUE OR FALSE

The HR department monitors the performance appraisal system, but it is typically not involved in rating employees.

Graphic rating scale

Which one of the following is the easiest and most popular technique for appraising employee performance?

A. Alternation ranking

B. Graphic rating scale

C. Forced distribution

D. Constant sum rating scale

Forced distribution

Joshua, the supervisor of the manufacturing department at a computer firm, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high performers, 20% as above average performers, 30% as average performers, 20% as below average performers, and 15% as poor performers. Which performance appraisal tool has John chosen to use?

A. Behaviorally anchored rating scale

B. Forced distribution

C. Alternation ranking

D. Paired comparison

Alternation ranking

Which term refers to ranking of employees from best to worst on a trait or traits, choosing highest then lowest until all are ranked?

A. Performance management

B. Paired comparison

C. Alternation ranking

D. Direction sharing

TRUE

TRUE OR FALSE

Management by objectives requires a manager to set specific measurable, organizationally relevant goals with each employee and then periodically discuss the employee's progress toward these goals.