Human Resource Management in Hospitality Industry

A collection of vocabulary flashcards related to Human Resource Management in the hospitality industry.

Human Resource Management (HRM)

The management of people to achieve behavior and performance levels that enhance an organization’s effectiveness.

Employee Retention

The ability of an organization to keep its employees and reduce turnover rates.

Employee Motivation

The driving and guiding force that makes people perform activities to the best of their abilities.

Job Analysis

The process of collecting information about a specific job position to understand its operations and responsibilities.

Job Description

A document that contains the duties, responsibilities, and tasks that constitute a specific job position.

Job Specification

A document that details the skills and qualities required for a position, including personal qualities and professional qualifications.

Recruitment

The process of finding and attracting capable applicants for employment within an organization.

Selection

The process of choosing the right candidate from the pool of applications for a specific job position.

Orientation

A planned introduction of new employees to their jobs, co-workers, management, and organization.

Human Resource Planning

A strategy for assessing the present and future requirements of manpower for an organization.

Human Resource Development (HRD)

The process of helping individuals acquire competencies and skills for their usefulness to the organization.

Cross-Training

Training employees for roles other than their current jobs to help them acquire new skills.

Effective Supervisor

A supervisor who is not only well-liked but can also motivate and encourage team members.

Fairness and Equitable Treatment

The principle that employees should feel they are treated justly and not unfairly compared to peers.