Labour turnover

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12 Terms

1
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What is labour turnover

The percentage of staff who leave during a particular period

2
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what is staff retention

the percentage of staff who stay in the business

3
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Name three reasons businesses lose staff

retirement, maternity, unsuitability

4
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Why is managing labour turnover important

To ensure business success and retain employees

5
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Define employee retention

the ability of a business to convince employees to remain

6
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what is the formula for labour turnover

(employees leaving / average employed) x 100

7
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What is the formula for labour turnover

(Employees leaving / average employed) x 100

8
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What are the negatives of high staff turnover

  • Higher recruitment and training costs

  • Increased pressure on remaining staff

  • Disruption to productivity

  • Harder to maintain quality and service standards

9
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Name factors that affect staff turnover

  • Type of business (e.g., seasonal or temporary staff)

  • Pay and rewards

  • Working conditions

  • Promotion opportunities

  • Competitor actions

  • Quality of communication

10
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How do economic conditions affect staff turnover in a downturn?

Fewer job alternatives lead to lower turnover.

11
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What is labour mobility?

Transferability of staff skills and availability of other jobs.

12
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How can businesses improve staff turnover?

  • Effective recruitment and training

  • Provide competitive pay and incentives

  • Job enrichment

  • Reward staff loyalty (e.g., service awards, extra holidays)