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The scientific study of how people think about, influence, and relate to one another.
Social Psychology
The framework describing how people explain the behavior and mental processes of themselves and others.
Attribution Theory
Explaining a person's behavior using internal qualities like personality or intelligence.
Dispositional Attribution
Explaining a person's behavior using external circumstances or environmental contexts.
Situational Attribution
A predictable pattern of how people explain good and bad events in life.
Explanatory Style
Tendency to see bad events as temporary, specific, and external occurrences.
Optimistic Explanatory Style
Tendency to see bad events as permanent, pervasive, and internal failures.
Pessimistic Explanatory Style
Overestimating dispositional factors and underestimating situational factors when analyzing others' behavior.
Fundamental Attribution Error
Attributing our own behaviors to situations while attributing others' behaviors to their dispositions.
Actor-Observer Bias
Claiming personal credit for successes but blaming external situations for failures.
Self-Serving Bias
Repeated exposure to a stimulus automatically increases our liking of it.
Mere Exposure Effect
Behaving in ways that elicit behaviors from others that confirm our initial beliefs.
Self-Fulfilling Prophecy
Evaluating oneself based on comparisons to other members of society.
Social Comparison
Comparing yourself to someone you perceive as superior or better off.
Upward Social Comparison
Comparing yourself to someone you perceive as inferior or worse off.
Downward Social Comparison
Judging your personal sense of deprivation relative to others' success.
Relative Deprivation
Feelings, influenced by beliefs, that predispose our responses to objects, people, and events.
Attitude
A generalized, sometimes overgeneralized, concept or belief about a group.
Stereotype
Evaluations an individual holds but may be unaware of or fail to acknowledge.
Implicit Attitudes
An unjustifiable, usually negative, preconceived attitude toward a group.
Prejudice
Unjustifiable negative behavior or actions directed toward a specific group.
Discrimination
The cognitive tendency to favor our own group over external groups.
Ingroup Bias
Viewing members of an outgroup as entirely identical to one another.
Outgroup Homogeneity Bias
The belief that one's own culture or ethnic group is superior to others.
Ethnocentrism
Clinging to an attitude or belief even when evidence proves it inaccurate.
Belief Perseverance
Actively seeking or interpreting evidence to confirm pre-existing personal beliefs.
Confirmation Bias
Mental discomfort occurring when actions or attitudes are in conflict.
Cognitive Dissonance
Understood rules defining expectations and roles for accepted behavior in society.
Social Norms
Social Influence Theory
Proposes social pressures alter behavior via normative or informational pressure.
Normative Social Influence
Conforming out of a desire to gain approval or avoid rejection.
Informational Social Influence
Conforming due to a willingness to accept others' evidence about reality.
Persuasion
Techniques applied to convince self or others of particular ideas, actions, or beliefs.
Elaboration Likelihood Model
A model outlining two main pathways to change minds
Central Route to Persuasion
Persuasion focusing on deep processing of evidence, facts, and logic.
Peripheral Route to Persuasion
Persuasion focusing on superficial cues like attractiveness or celebrity endorsements.
Halo Effect
A peripheral bias where an overall positive impression distorts our judgment of character.
Foot-in-the-Door Technique
Agreeing to a small request first makes a person likely to yield to a larger request.
Door-in-the-Face Technique
Making an unreasonable request first so a person agrees to a smaller target request.
Conformity
Adhering to unspoken rules, norms, or expectations due to group pressure.
Obedience
Complying directly with the explicit directives of an authority figure.
Solomon Asch
Researcher who conducted line-judgment experiments testing conformity.
Stanley Milgram
Researcher who conducted controversial shock experiments measuring obedience.
Philip Zimbardo
Researcher who led the Stanford Prison Experiment highlighting social roles.
Social Roles
A pattern of behavior that is socially expected of an individual in a situation.
Compliance
Changing behavior in response to a direct request from a peer, not an authority.
Individualism
A cultural phenomenon prioritizing personal independence and self-reliance over group needs.
Collectivism
A cultural phenomenon prioritizing group goals, harmony, and community needs.
Multiculturalism
A cultural framework encouraging interest and respect for distinct cultural groups.
Group Polarization
The enhancement of group inclinations through intense internal discussion.
Groupthink
Overriding realistic alternatives to maintain harmony within a decision group.
Diffusion of Responsibility
Dilution of accountability because the burden of taking action is shared.
Social Loafing
Exerting less effort in a group than when individually accountable.
Deindividuation
Losing self-awareness and self-restraint in anonymous group situations.
Social Facilitation
Improved performance on simple or well-learned tasks in front of a group.
False Consensus Effect
Overestimating the level to which other people agree with us.
Superordinate Goals
Shared goals uniting disparate groups because they require total cooperation to achieve.
Social Traps (Social Dilemmas)
Destructive behavior occurring when individuals act in self-interest to the detriment of the group.
Industrial-Organizational (I/O) Psychology
The study of human behavior and performance in the workplace.
Burnout
Severe, chronic workplace exhaustion and stress studied by I/O psychologists.
Altruism
Completely selfless behavior aimed at helping others without expecting rewards.
Social Debt
A psychological obligation to help someone because they previously provided help to you.
Reciprocity Norm
The societal expectation that people will help, not hurt, those who helped them.
Social-Responsibility Norm
The expectation to help those dependent or in need of assistance.
Bystander Effect
Phenomenon where a person is less likely to give aid if other bystanders are present.
Hostile Aggression
Aggression driven by anger with the primary goal of inflicting harm.
Instrumental Aggression
Aggression intended to harm someone as a means to achieve a separate goal.
Catharsis Hypothesis
The disproven idea that releasing aggressive energy safely relieves aggressive urges.
Bystander Intervention
The multi-step decision process an individual undergoes before helping a stranger.
Social Exchange Theory
The theory that social behavior is a transaction maximizing benefits and minimizing costs.
Physical Attractiveness
Outer appearance factors that heavily dictate early interpersonal attraction.
Similarity
Forming relationships with individuals who share comparable backgrounds and beliefs.
Self-Disclosure
Revealing intimate, private aspects of oneself to foster deep emotional intimacy.
Equity
A condition where partners receive from a relationship in proportion to what they give.
Defensive Attribution
Blaming victims for misfortune to avoid feeling vulnerable to the same fate.
Self-Handicapping
Creating obstacles or excuses beforehand to protect self-esteem if failure occurs.
Personality
An individual's characteristic, enduring pattern of thinking, feeling, and acting.
Unconscious
A deep reservoir of mostly unacceptable thoughts, wishes, and memories.
Id
The primitive, unconscious personality component operating strictly on the pleasure principle.
Ego
The largely conscious "executive" personality component operating on the reality principle.
Superego
The personality component representing internalized ideals and providing standards for moral judgment.
Defense Mechanisms
The ego's protective methods of reducing anxiety by unconsciously distorting reality.
Repression
The basic mechanism that banishes anxiety-arousing thoughts from conscious awareness.
Regression
Retreating to a more infantile psychosexual stage when faced with intense anxiety.
Reaction Formation
Unconsciously switching unacceptable impulses into their exact behavioral opposites.
Projection
Disguising threatening impulses by attributing them to other people.
Rationalization
Offering self-justifying explanations in place of the real, threatening reasons for actions.
Displacement
Shifting sexual or aggressive impulses toward a less threatening object or person.
Sublimation
Re-channeling unacceptable impulses into productive, socially approved activities.
Denial
Refusing to believe or even perceive painful, obvious realities.
Projective Test
A personality test providing ambiguous stimuli designed to trigger projection of inner dynamics.
Sigmund Freud
Father of psychoanalysis who proposed the psychodynamic model of development.
Free Association
A psychoanalytic method of exploring the unconscious by speaking completely without filtering.
Rorschach Inkblot Test
A projective test utilizing symmetrical inkblots to identify inner feelings.
Thematic Apperception Test (TAT)
A projective test where people express inner feelings by inventing stories about cards.