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Rate
A fixed amount of money that is charged or paid for sth
Solid
Used to emphasize that something continues for a long time without any pauses
Commercial
An advertisement on the radio or on television
Interruption
Something that temporarily stops an activity or a situation; a time when an activity is stopped
Analysis
The detailed study or examination of sth in order to understand more about it; the result of the study
Protest
Something that you do to show publicly that you think that something is wrong and unfair, for example taking part in big public meetings, refusing to work, or refusing to buy a company s products
Consumer
A person who buys goods or uses services
Mayor
The head of the government of a town or city, etc., elected by the public
Strengthen
To become stronger; to make sb/sth stronger
Courtesy
Something you do or say to be polite
Pager
A small electronic device that you carry around with you and that shows a message or lets you know when sb is trying to contact you, for example by making a sound
Stage
A raised area, usually in a theatre, etc. where actors, dancers, etc. perform
Lobby
A large area inside the entrance of a public building where people can meet and wait
Beep
If a machine beeps, it makes a short high sound
Otherwise
Used to state what the result would be if sth did not happen or if the situation were different
Board
To get on a ship, train, plane, bus, etc.
Boarding card
A card that you show before you get on a plane or boat
Flight attendant
A person whose job is to serve and take care of passengers on an aircraft
Carry-on
Carry-on bags are ones that you are allowed to take onto a plane with you
Major
Having very serious or worrying results
Value
To think that sb/sth is important
Customer service representative
A person who helps customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Approximately
Used to show that sth is almost, but not completely, accurate or correct
Strike
To damage or harm someone or something
In sb's wake
Behind or after someone or something
Hurricane
Violent storm with very strong winds, especially in the western Atlantic Ocean
Property
A thing or things that are owned by sb
Shelter
A place to live or stay, considered as a basic human need
Donation
Something that is given to a person or an organization such as a charity, in order to help them
Victim
A person who has been attacked, injured or killed as the result of a crime, a disease, an accident, etc.
Rescue
To save sb/sth from a dangerous or harmful situation
Committee
A group of people who are chosen, usually by a larger group, to make decisions or to deal with a particular subject
Routine
The normal order and way in which you regularly do things
Elevator
Lift
Fire alarm
A bell or other device that gives people warning of a fire in a building
Entrance
A door, gate, passage, etc. used for entering a room, building or place
Illegal
Not allowed by the law
Ticket
To give sb an official notice that orders them to pay a fine because they have done something illegal while driving or parking a car
Tow
To pull a car or boat behind another vehicle, using a rope or chain
Get sth out
To take something from the place where it is kept