important

Bakery/food items

• cookie dough cake pop

• Chocolate chip muffin top

• Coffee crumb cake

• Blueberry muffin

• Banana bread

Myst recipe

myst con+soda water = base

steps to build a Myst.

1. Ice Cup

2. Add Soda Water

3. Add Myst Con & Flavor

4. Stir

Myst concentrate, flavor, and mix line

Concentrate: 1, 2, 3 (1, 2, 3 MYST-ery)

Flavor: 1, 1, 2 (1, 1, 2 bring the COLOR through)

Mix line: 8 oz, 12 oz, 16 oz

Chai recipe

½ chai + ½ 2% milk = hot or iced chai

Blended chai recipe

Small: Chai to the 6 oz line + Ice Cream Mix to the 8 oz line

Medium: Chai to the 9 oz line + Ice Cream Mix to the 12 oz line

Large: Chai to the 12 oz line + Ice Cream Mix to the 16 oz line

How to flavor to iced/hot or blended chai

when flavor is added replace 1 ounce of the mixture with 1 scoop of flavor

What to offer with chai

whipped cream or soft top

Dirty chai, and what to ask customer

Ask how many shots they want

replace equal part of the chai + milk mixture

Iced sparkling soda rules (flavor and mix lines)

• Flavor scoops: 2, 3, 4 (2, 3, 4 sodas get more!)

• Mix lines: 8 oz, 12 oz, 16 oz

made in a mix cup and poured over a S, M, or L full cup of ice

How to add cream to sparkling soda

Reduce the amount of ice and float 2 scoops on top of the drink to avoid curdling.

How to add sweet cream to sparkling soda

Reduce the amount of ice and add one scoop of Sweet Cream after the drink has been poured over ice and gently stir.

How to add cream and sweet cream to sparkling soda

Reduce the amount of ice, stir in the Sweet Cream after the drink is poured over ice, then float the regular cream on top.

How to make a fizz

sparkling soda with lemonade

• equal parts flavor & lemonade concentrate

Fizz rules (flavor, and 4 mix lines)

• Scoops: 1, 2, 3, 4

• Mix lines: 6 oz, 8 oz, 12 oz, 16 oz

Blended fizz

Use equal parts flavor and lemon concentrate, and follow standard mix lines!

Flavored Dutch20 and rules (flavor, and 4 mix lines)

• sparkling soda and filtered water

• Scoops: 1, 2, 3, 4

  Mix lines: 6 oz, 8 oz, 12 oz, 16 oz

Iced lemonade recipe/rules

1 flat scoop

Mix lines: 8, 12, 16 oz

Dutch shake flavor rules

1, 2, 3, 4

Smoothie recipe and mix line

fill blender with smoothie mix to mix line, add a full cup of ice (based on size), and blend

• Kids: 5 oz

• Small: 8 oz

• Medium: 12 oz

• Large: 16 oz

*always offer whip on smoothies

for additional flavor replace 1 oz of smoothie mix with 1 flat scoop of flavor in every size

Drizzles - Hashtag

sauce drizzled on top of drink in a hashtag

Cup drizzles

sauce drizzled around cup in a back and forth motion

Drizzles- picture perfect

caramel & chocolate cup drizzle, whip & hashtag drizzle

Split base drink rules

• Scoop Rules: Follow the drink base rules that allows for the least amount of scoops of flavor.

*charge for the most expensive base

Parfait style soft top scoops

• Top layer = 1 scoop

• Middle layer = 1/2 scoop

• Bottom layer = 1/2 scoop

Parfait style - whipped cream

• Top layer = top with whip & a lid

• Middle layer = One ring of whip around the cup

• Bottom layer = cover bottom surface of cup with whip

Flavored soft top recipe

In a mix cup, combine:
1. 1/2 scoop of flavor for every 2 scoops of Soft Top
2. Stir to mix

Light ice drinks

Cut ice amount in half

Increase mix line by half

Rebel recipe

1. start with ice

2. add product

3. add & stir flavor

4. top with ice

Iced rebel flavor

1, 1, 2

Rebel freeze flavor

1, 2, 3

Can-blended zero sugar rebel recipe (flavor, mix lines)

Mix line: 8, 12, 16 oz

Flavor: 2, 3, 4

Hot tea

(flavor, how to make, what to ask, how many tea bags for each size)

• flavor: 1 scoop

• brewed/steeped with hot water from the Bunn machine

• double cup

• always ask if they want honey, sugar, or ice

Small/Medium : 1 tea bag

Large: 2 tea bags

Iced tea

(flavor, how is it made, mix lines)

• made in a mix cup

• poured over a full cup of ice, and tom-tommed

Flavor: 1, 2, 3

Mix lines: 8, 12, 16

Blended tea

follows standard blended drink flavor rule:

• Flavor scoops: 2, 3, 4

• Mix lines: 8 oz, 12 oz, 16 oz

What is a Myst

• fruity refreshing drink

  • plant-powered energy, electrolytes from magnesium, antioxidants from Vitamin C, less than 100 calories in a medium, sugar-free base

Americano

Bunn water, espresso

Latte

2% milk, espresso

Breve

Steamed kick me mix, and espresso

Mocha

Chocolate milk, and espresso

Dry cap

Full cup froth, and espresso

Wet Cap

Half cup froth, milk, and espresso

What to offer with americanos

Cream, sugar, and ice

Sugar free flavor rules

Sauce: 2 scoops

Syrup: 1 scoop

Syrup + sauce: 2 scoops

What milk do we have

Kick me mix

Chocolate milk

2% milk

Nonfat milk

Protein milk

Almond milk

Oat milk

Coconut milk

Soft top

Dutch freeze milk

Vanilla ice cream mix

Sweet cream

Scoops of soft top

Leave space at top Add 1 scoop

Skinny rule

Make with nonfat milk, not sugar free

Iced cold brew recipe

• optional flavor + optional milk + cold brew

• made in a mix cup and should be tom tome

Cold brew rules

• flavor: 1 scoop

• Milk: cream or chocolate milk, add 2 oz

• Nitro = 1 size only

• 911 cold brews: 2 scoops of flavor, and an added dub shot

• Double torture: get an extra dub shot

Target window for private reserve and decaf shots

15-26 seconds

Target window for white coffee shots

7-12 seconds

Pit position

covers non-coffee drinks: teas, smoothies, shakes, Rebel

Window position

Greeting customers, reading back orders, handling cash payments, ensuring every detail is correct before handing off the order and clear orders from the queues on the POS. They are in charge of making sure customers leave happy!

Linebuster position

The linebuster is focused on providing an excellent service experience and taking orders in line. It is crucial that they take enough orders so every production point has drinks to make.

Solo bar position

The solo bar works independently on a bar without a partner making every kind of drink we offer. This is an advanced skillset using all knowledge from shots, milk & pit!

Stocker position

The stocker ensures our drink makers can stay in production without having to step off to do extra tasks. Their tasks range from filling sauce bottles, freeze machines, or beans to taking trash out, filling ice bins, and even breaking people out.

Shots position

pull all the espresso shots and flavor all the drinks. Claims drinks and establishes the flow for the bar.

Walk up window position

Walk-up customers should be queued as if they are in their own line (separate from the drive line) and in the front of that line. As more walk-up customers arrive, they will queue behind each other. 

- keep eye on quality

- wipe down cups if needed

- label drinks on the sides of the lid

- if something needs to be changed or adjusted communicate with your bar respectfully and specific about the change

What do you say when a new customer comes up and doesn't know what to order?

point them to the classics & faves, ask if they have dietary restrictions, tell them about the DB app

911 recipe

Irish cream syrup, 6 shots, kick me mix

911 rules

2 scoops of flavor

6 shots

Double torture recipe

Vanilla syrup, extra shot, chocolate milk

Double torture rules

2 extra shots

Cocomo recipe

1 scoop coconut syrup

espresso

Chocolate milk

Caramelizer recipe

1 scoop caramel

Espresso

Chocolate milk

Kicker recipe

Irish cream syrup

Espresso

Kick me mix

Annihilator

Chocolate Macadamia nut

Espresso

Kick me mix

Golden eagle recipe

½ Caramel and ½ vanilla (golden eagle syrup)

Espresso

Kick me mix

Caramel drizzle

Espresso for all standard coffee drinks

2 (a dub), 2 (a dub), 4 (2 dubs)

Iced cup sizes

10 oz

16 oz

24 oz

32 oz

Hot cup sizes

10 oz

12 oz

16 oz

20 oz

Standard iced & blended mix lines

8, 12, 16

Cosmic Cookie Dough Recipe (freeze)

• chocolate cup drizzle

• freeze

• 1 scoop chocolate chip cookie syrup

• stir

• 2 scoops of soft top

• cookie dough

• serve with boba straw

Cosmic Cookie Dough can be served as (including SF and DF recs)

Freeze, Iced Latte, and cold brew w/cream

SF rec - SF cookie breve

DF- cookie dough oat milk latte

Stardust (rebel) recipe

1. rebel

2. 2 scoops stardust premix (strawberry watermelon)

3. mix

4. extra stardust crunch candy

5. serve with boba straw

Stardust can be served as (including SF recs)

iced/blended rebel, and ice/blended lemonade

SF rec- SF strawberry iced rebel

Supernova iced fizz recipe

1. in mix cup add 2 scoops of stardust premix (peach, passion fruit, orange)

2. ½ stardust premix, ½ lemon con scoops

3. fill with soda water to line based on size

4. top with strawberry puree

Supernova can be served as (including SF recs)

fizz, iced/blended rebel, and iced lemonade

SF rec - SF Rose City Soda

Firecrack Rebel

1. rebel

2. 2 scoops of red raspberry syrup

3. 2 scoops of soft top

4. add blue poppin candy on top

Firecrack rebel poppin candy contains what allergen?

Dairy

Mexican Mocha iced recipe

1. in a mix cup add 1 scoop of molten lave premix (dark chocolate cinamon)

2. espresso

3. chocolate milk

4. add ice

5. pour into cold cup

6. 2 scoops of soft top

7. cinamon sprinks

Mexican Mocha can be served as

iced mocha, mocha freeze, and mocha cold brew

Island potion rebel recipe

1. over ice pour rebel from can

2. equal parts mango pineapple (1/2 mango, ½ pineapple)

3. 1 scoop of pomegranate on top (float)

Island potion can be served as

iced/blended rebel, iced lemonade, and myst