Business concepts

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72 Terms

1
Goods
products you can touch
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2
services
products you can't touch
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3
product
anything that can be offered to a market that satisfies a want or need.
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4
customer
buys products
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5
consumer
uses the products
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6
buying behaviors
better inform consumers about products and buy in larger amounts generally. Develop long term relationships with sellers. Often negotiate prices.
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7
marketing
the process of developing, promoting, and distributing products to satisfy the wants and needs of customers
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8
marketing plan
a document that lays out the details for how to focus marketing efforts on meeting the customers needs and wants
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9
personal selling
involves direct communication between the salesperson and the customer
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10
brand
product identity. Used to distinguish its products from all other competitors
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11
advertising
a business pays money to influence people regarding their products
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12
promotion
information or persuasive communication to the customers
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13
sales promotion
incentives used to get people to buy a product
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14
Plublicity
Involves placing information about goods, services, or companies in the general media
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15
philosophy of marketing
focus all efforts on satisfying the wants and needs of the customers.
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16
economic utility
transforms raw materials and component parts into product that has use and value for customers
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17
marketing mix
four ps: product, price, place and promotion
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18
four p's product
fills a customers wants and needs
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19
place
how to get the right product and quantity to the right people at the right time and place
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20
pricing
how much to charge for the product
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21
four p's: promotion
information or persuasive communication to the customers
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22
product mix
All product lines offered for sale by a company
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23
Demand - oriented pricing
the cost us set based on what the customer is willing to pay for a product
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24
Competition - oriented pricing
the cost of set based on the prices of competing products
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25
Cost-oriented pricing
the cost of making the product is used to determine the price
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26
distribution
Is concerned with determining how to get the product to the right people in the right amounts, at the right time and place
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27
physical distribution
Business function used to move the products through the channel to consumers
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28
content distribution
Sharing it where your target audience will see it. It is important to develop a distribution strategy for what kind of content will be distributed where so you are sure you are reaching your target audience.
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29
channel of distribution
The path a product follows from product to consumer
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30
Psychographics
refers to attitudes, values, interests, and lifestyle
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31
Demographics
refers to age, income, gender, ethnicity, and marital status
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32
Raw Materials
natural resources that are refined into end products
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33
Targeted audience
People that use the product or service, want it, and can afford to pay for it.
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34
Why can generic products be sold at reduced prices?
They don't have to spend as much time and money promoting the product.
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35
What is product life cycle and describe each
Introduction Stage- Product is first placed on the market
Growth stage- sales and profit increase, competitors appear
Maturity Stage- sales slow down, profits often fall due to competition
Decline- sales drop, products are often discontinued or revitalized
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36
The main factor to consider when classifying products
why the product is being purchased
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37
Goods
products you can touch
New cards
38
services
products you can't touch
New cards
39
product
anything that can be offered to a market that satisfies a want or need.
New cards
40
customer
buys products
New cards
41
consumer
uses the products
New cards
42
buying behaviors
better inform consumers about products and buy in larger amounts generally. Develop long term relationships with sellers. Often negotiate prices.
New cards
43
marketing
the process of developing, promoting, and distributing products to satisfy the wants and needs of customers
New cards
44
marketing plan
a document that lays out the details for how to focus marketing efforts on meeting the customers needs and wants
New cards
45
personal selling
involves direct communication between the salesperson and the customer
New cards
46
brand
product identity. Used to distinguish its products from all other competitors
New cards
47
advertising
a business pays money to influence people regarding their products
New cards
48
promotion
information or persuasive communication to the customers
New cards
49
sales promotion
incentives used to get people to buy a product
New cards
50
Plublicity
Involves placing information about goods, services, or companies in the general media
New cards
51
philosophy of marketing
focus all efforts on satisfying the wants and needs of the customers.
New cards
52
economic utility
transforms raw materials and component parts into product that has use and value for customers
New cards
53
marketing mix
four ps: product, price, place and promotion
New cards
54
four p's product
fills a customers wants and needs
New cards
55
place
how to get the right product and quantity to the right people at the right time and place
New cards
56
pricing
how much to charge for the product
New cards
57
four p's: promotion
information or persuasive communication to the customers
New cards
58
product mix
All product lines offered for sale by a company
New cards
59
Demand - oriented pricing
the cost us set based on what the customer is willing to pay for a product
New cards
60
Competition - oriented pricing
the cost of set based on the prices of competing products
New cards
61
Cost-oriented pricing
the cost of making the product is used to determine the price
New cards
62
distribution
Is concerned with determining how to get the product to the right people in the right amounts, at the right time and place
New cards
63
physical distribution
Business function used to move the products through the channel to consumers
New cards
64
content distribution
Sharing it where your target audience will see it. It is important to develop a distribution strategy for what kind of content will be distributed where so you are sure you are reaching your target audience.
New cards
65
channel of distribution
The path a product follows from product to consumer
New cards
66
Psychographics
refers to attitudes, values, interests, and lifestyle
New cards
67
Demographics
refers to age, income, gender, ethnicity, and marital status
New cards
68
Raw Materials
natural resources that are refined into end products
New cards
69
Targeted audience
People that use the product or service, want it, and can afford to pay for it.
New cards
70
Why can generic products be sold at reduced prices?
They don't have to spend as much time and money promoting the product.
New cards
71
What is product life cycle and describe each
Introduction Stage- Product is first placed on the market
Growth stage- sales and profit increase, competitors appear
Maturity Stage- sales slow down, profits often fall due to competition
Decline- sales drop, products are often discontinued or revitalized
New cards
72
The main factor to consider when classifying products
why the product is being purchased
New cards

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