RO34 health and social

Effective Communication

The clear and effective exchange of information, involving not just words but also context, tone, and non-verbal signals.

Barriers to Communication

Obstacles that hinder effective communication, including physical barriers, psychological barriers, and language barriers.

Active Listening

An essential communication skill involving full attention and understanding through paraphrasing and asking clarifying questions.

Confidentiality

The principle of keeping personal information private and secure to build trust within an organization.

Interpersonal Skills

Skills that facilitate effective communication and interaction with others, including empathy, assertiveness, and teamwork.

Cultural Awareness

Recognizing and respecting diverse cultural backgrounds, customs, and beliefs in communication.

Data Protection Act

A legal framework governing the storage and sharing of personal information to protect individual privacy.

Visual Aids

Tools such as images, charts, and diagrams used to enhance understanding in communication.

Professional Relationships

Relationships built on trust, honesty, and transparency between clients and colleagues.

Psychological Barriers

Mental obstacles affecting communication, such as stress, emotions, and mental health issues.