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A 24-year-old patient has a BMI of 30.5 based on their height and weight. Which of the following describes their BMI weight status category?
obese class I
When performing routine follow-up calls to patients, which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report?
Notify the provider immediately
A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?
American Red Cross
Which of the following is a positive nonverbal behavior?
Leaning towards the other person
Which of the following fasting blood sugar laboratory results should the medical assistant recognize as abnormal?
101 mg/dL for a nondiabetic
Which of the following is a safeguard for all health care employees and patients who may be at risk of exposure to potentially infectious materials?
standard precautions
A patient reports feeling depressed due to the recent loss of a partner. In which of the following five stages of the grief process does depression present itself?
fourth
A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this information into which of the following locations when using the SOAP approach to organizing medical records?
subjective
When obtaining a rectal temperature from an infant, which of the following describes how far a medical assistant should insert the probe?
The thermometer should be inserted ½ inch into the rectum.
Which of the following letter formats uses indented paragraphs?
A semi-block letter
Which of the following is the correct placement for lead V4?
Fifth intercostal space at the midclavicular line
Which of the following conditions requires a patient to avoid gluten?
Celiac disease
A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which of the following temperature ranges for the sample to be usable?
32° to 38° C (90° to 100° F)
A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting?
passive communication
A medical assistant is reviewing the list of medications a patient reports they are currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?
nitroglycerin
Which of the following statements describes the purpose of the right route as a part of the rights of medication administration?
Administering medication using the physical technique identified by the provider's written order
Which of the following means the absence of infection or infectious material?
asepsis
Which of the following is the normal setting for the standardization mark on an EKG?
10 mm/mV
A medical assistant is processing blood samples obtained for a DNA analysis and paternity testing. Which of the following information must they include on the document in order to maintain chain of custody?
Initials of the person transporting the specimen
Which of the following instructions should a medical assistant give a patient when administering an enteric-coated tablet?
Swallow the tablet whole with a glass of water
A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestations should the assistant expect to find?
Hot skin
Which of the following tasks should a medical assistant have a patient complete prior to gowning for a physical examination to ensure that the patient is more comfortable and to make the examination easier for the provider?
Have the patient empty their bladder
Which of the following actions will ensure accurate reimbursement of a claim?
Reporting codes that are supported by the encounter documentation
Which of the following processes provides the ability to send prescriptions electronically?
e-prescribing
Which of the following supplies are required for proper handwashing technique?
paper towels
A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders?
emphysema
Which of the following do team members take into consideration within a patient-centered medical home (PCMH)?
Respecting a patient's culture with their health care needs
A medical assistant is preparing hemostats for sterilization after an invasive procedure. Which of the following techniques should the assistant use?
Autoclave
A medical assistant is preparing to administer buccal medication to a patient. The assistant should instruct the patient to place the medication in which of the following places?
between the cheek and gums
A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required." If the provider deems this procedure emergent, which of the following actions should the assistant take?
Submit an appeal for the denied claim
When taking a patient's blood pressure, which of the following is the highest pressure level that occurs, as indicated by the first sound heard?
systolic pressure
Which of the following does a Snellen chart measure?
visual acuity
A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant take?
Ask the office manager or provider how to distribute the item
In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear?
right ear lobe pulled down and back
Which of the following classes of fire extinguisher should be used on flammable liquids?
Class B
A medical assistant is working with a patient who has a cognitive impairment that causes them to display short-term memory loss. In which of the following ways should the assistant adapt to this barrier?
Provide easy-to-read handouts
A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?
The needle holder with the suture attached
In which of the following positions should a medical assistant place a patient when preparing to perform a 12-lead EKG in the office?
supine
Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology (ONC) promote in order to provide patients the ability to control the use of their health information?
Consumer-mediated exchange
A patient's insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization?
HIPAA Privacy Rule
According to OSHA guidelines for proper waste disposal, which of the following should a medical assistant dispose of in a regular waste container?
An empty urine container
Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?
cilia
Which of the following actions should a medical assistant take when dealing with an angry patient?
Allow the patient to talk through their anger.
A medical assistant is talking with a patient who sustained a foot fracture in a fall. They report managing most tasks at home well, but they have difficulty navigating with their crutches and are currently homebound. To which of the following resources should the assistant refer the patient?
meals on wheels
When a procedure requires informed consent, which of the following steps should occur prior to the patient signing the form?
The provider should include information about alternative procedures before informed consent is obtained from the patient
Which of the following should the medical assistant verify with the patient prior to the patient receiving a prescription for their acute ear infection?
Medication allergies
A medical assistant is using an alcohol-based hand sanitizer after patient contact. The hand sanitizer should contain at least what percentage of alcohol?
60%
A medical assistant must provide which of the following community resources to a patient who states their partner bent their arm backwards until it broke?
Domestic violence shelter
Which of the following sections of the clinical medical record includes a collection of the patient's subjective data obtained by a medical assistant during the clinical intake process?
health history
When assisting a patient from a different culture, which of the following should the medical assistant do to help the patient feel more comfortable in the medical office setting?
Try to understand their beliefs about disease.
A medical assistant has a provider order to draw blood for a lead level on an 18-month-old toddler. Which of the following sites should the assistant choose for the venipuncture?
Superficial dorsal hand veins
Which of the following is defined by 9 calories per gram?
The number of calories from fatz
Which of the following is a component of medical terminology used to ensure the ease of pronunciation?
combining vowel
As the body processes medications, which of the following terms best represents absorption, distribution, metabolism, and excretion?
Pharmacokinetics
Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty with breathing?
dyspnea
A patient's ability to walk, groom themselves, bathe, and eat is evaluated by which of the following screenings?
Functional status screening
A medical assistant is replacing a sharps disposal container in an examination room and receives a small laceration on their arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident?
incident report
A medical assistant is aiding a provider with a colposcopy procedure. In which of the following positions should the assistant place the patient?
lithotomy position
A medical assistant is helping a provider who is caring for a patient with a laceration. Which of the following should the assistant recognize is the first step of first aid administration in this situation?
Ensure the bleeding of the laceration is under control
Which of the following information should a medical assistant verify at every office visit?
allergies
Which of the following is a CLIA-waived laboratory test?
Human chorionic gonadotropin (HCG) test
A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take?
Cleanse the site with surgical soap and an antiseptic
A medical assistant is preparing to perform a capillary puncture on an adult. Which of the following fingers should they choose?
Ring finger or middle finger
Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?
sterilization
A medical assistant is removing sutures from a patient who has a laceration on their left lower leg. After setting up the sterile field, which of the following actions should the assistant take?
Grasp and lift the knot away from the skin
Which of the following types of artifacts does the tracing above contain?
Wandering baseline
Which of the following statements describes the doctrine of professional discretion?
When a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information.
A patient is having an EKG performed and is experiencing dyspnea. In which of the following positions should the medical assistant place the patient?
Fowler's position
When performing venipuncture, which of the following is the correct order of draw?
Green, lavender, gray
Which of the following diagnostic statements is appropriate in the outpatient setting?
fever of unknown origin
Which of the following methods aids in gathering additional details from the patient regarding their chief complaint?
Asking open-ended questions
If a medical assistant experiences an exposure to an infectious disease via a human bite, which of the following steps should they take first?
Immediately flush the exposed area following the exposure
A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take?
Hold the needle by its wings
A medical assistant is preparing an 837P/CMS-1500 claim form for a patient treated for a burn injury. Which of the following information is required?
Current procedural terminology code
A medical assistant in an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity?
Ask the patient to state and spell their full name and provide their date of birth
Which of the following dictates the operations of physician office clinical laboratories?
Centers for Medicare and Medicaid Services (CMS)
During which of the following activities is it necessary for a medical assistant to use personal protective equipment (PPE)?
Administering injections
The abbreviation PRN stands for which of the following?
as needed
In which of the following quadrants is the gallbladder located?
right upper quadrant
Overwhelming experiences often cause which of the following conditions?
posttraumatic stress disorder (PTSD)
Which of the following actions is within the scope of practice for a medical assistant?
Providing first aid procedures
A medical assistant is preparing to perform a capillary collection from a patient who has poor circulation in their hands. Which of the following techniques should the assistant use to increase circulation at the collection site?
Warm the patient's hand
A 45-year-old female patient comes in for their annual physical. For which of the following screenings should the medical assistant provide information?
Mammography screening
A medical assistant is preparing to print an after-visit summary for a patient. Which of the following direct identifiers should the assistant verify to protect the patient's protected health information (PHI)?
mailing address
Which of the following aseptic techniques involves using sound waves to vibrate and cleanse surgical instruments?
Ultrasonic sanitization
Which of the following is the purpose of utilizing a clinical centrifuge?
To separate a specimen into different components
Which of the following is considered an adverse reaction?
anaphylaxis
A medical assistant is performing a scratch allergy test on a patient's back. Which of the following distances describes the correct spacing for the small amounts of allergen scratched onto the skin?
1 1/2 to 2 inches
A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as they listen with a stethoscope. When should they read the diastolic pressure?
When the sound disappears
A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require?
An 837P/CMS-1500 claim form
A medical assistant fails to document a patient's preference for not using any blood products during their procedure. This error falls under which of the following legal principles?
Negligent torts
A patient has been diagnosed with a communicable disease. Which of the following is true regarding the reporting of the disease?
The disease is reported directly to the specific state's public health department
Which of the following defines the process of sterilization?
killing all pathogenic organisms and spores
A medical assistant is creating templates for a provider to send electronic prescriptions. Which of the following is most commonly included in electronic prescription templates?
The medication type
A medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. They pick up the instrument and place it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?
negligence
A provider wants to ensure that late patients do not impact the appointment schedule in a negative way so they request that three patients be scheduled at the top of each hour to be seen in the order in which they arrive. Which of the following types of scheduling does this describe?
wave
A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?
Dispose of a scalpel in a properly labeled, puncture proof container
An angry patient confronts a medical assistant in the reception area. Which of the following actions should the medical assistant take?
Escort the patient to a more private area
Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage?
Wrap the wound from distal to proximal
Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist with or perform the procedure?
Holter monitor application