3- E-Communications Flashcards

Flashcards about E-Communications

Blogs (def)

Internal or external websites where employees or management write short articles or posts; highly interactive for two-way conversations.

Instant Messaging (IMs) (def)

Textual conversations online in real-time; used in the workplace.

Legal/Ethical Guidelines for E-Communications (6)

Do not use for personal messages,

take your time

protect company image,

be accurate,

respect confidentiality

never write about raise or complaints.

E-Communications are legal records so how to respect? (5)

Be professional,

deliver what you promise,

follow company policies,

protect business records,

always follow company policy.

Text Messages Advantages (4)

Quick and quiet,

keeps traveling employees in the loop,

a valuable marketing tool,

and crucial for safety alerts and maintenance reminders.

Effective Social Media Practices (4)

Keep posts current

and short,

don’t ignore complaints,

visuals are essential.