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21 Terms

1
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What does product differentiation refer to?
The creation of a product feature or product image that differs enough from existing products to attract customers.
2
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What is product positioning?
The process of distinguishing a product or service from similar products or services offered to the same market.
3
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What are the factors determining the price decision?
Cost of production, competitive market conditions, competitors’ prices, marketing objectives, and whether it is a new or existing product.
4
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What is penetration pricing?
Setting a relatively low price often supported by strong promotion to achieve a high volume of sales.
5
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What is market skimming?
Setting a high price for a new product when a firm has a unique or highly differentiated product with low customer sensitivity to price.
6
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What is psychological pricing?
Setting prices that take into account the customer's perception of the value of the product.
7
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What is odd-even pricing?
A psychological pricing tactic where prices are stated in odd amounts, like $.99, to make them seem lower.
8
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What is a loss leader?
A product sold at a very low price to encourage consumers to buy other products in the market.
9
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What is price discrimination?
Occurs when a business sells the same product to different consumers at different prices.
10
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What does sales promotion include?
Direct inducements such as coupons and package inserts to tempt consumers to buy products.
11
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What are the steps in personal selling?
Preparation, greeting, listening to the customer, showing the product or service, dealing with objections, closing the sale, follow-up, and asking for references.
12
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What are the types of advertising objectives?
Informative, persuasive, and reminder.
13
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What is branding?
The process of using symbols to communicate the qualities of a product made by a particular producer.
14
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What does the distribution channel refer to?
A network of interdependent companies through which a product passes from producer to end user.
15
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What is an intermediary?
An individual or firm that helps to distribute a product.
16
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What is the difference between debt and equity financing?
Debt involves borrowing money that needs to be paid back, while equity involves raising funds through selling ownership stakes in a company.
17
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What is an angel investor?
A wealthy individual who invests in businesses.
18
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What is a venture capitalist?
An investor or investment company that specializes in financing new, high-potential entrepreneurial companies.
19
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What is an income statement?
A report that records the revenue, costs, and profit (or loss) of a business over a given period of time.
20
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What does a balance sheet provide?
Detailed information about a firm’s assets, liabilities, and owners’ equity at one point in time.
21
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What is the significance of profit for an entrepreneur?
Profit indicates that the entrepreneur is adding value and results from their choices.