micro barriers of communication

are small scale, personal obstacles that happen at individual level during communication. these are barriers caused by the sender or receiver and include things like poor listening skills, lack of interest, emotional stress, unclear language or personal biases

impact of micro barriers on effective communication

misunderstandings, confusion, and frustration between people.

characteristics of entrepreneurs

innovation

risk taking

determination

confidence

social entrepreneurship

involves starting and running businesses that aim to address social, environment, or community issues. the primary goal is to create a positive impact on society, rather than focusing purely on profit.

commercial entrepreneurship

is focused on creating businesses to generate profit. the primary goal is financial success, often by offering products or services that meet consumer demand in a competitive market.

entrepreneurship

is the process of identifying opportunities, taking risks, and organizing resources to create and manage a new business venture to make a profit or address a market need

key elements of entrepreneurship

innovation

risk taking

resource mobilization

value creation

corporate social responsibilities

is when companies do good things for soceity and the environment while also making money. its about businesses taking responsibility for how their actions affect people, communities and the planet.

major areas of CSR (3ECL)

ENVIRONMENT'

ETHICS

ECONOMY

CHARITY

LEGAL

WHY CSR IS GOOD

better reputation

happy employees

longterm success

help society

why CSR might be bad

costs money to do good things .

takes focus away from the business making money.

results arent always claer, it hard to know if CSR efforts actually solve real problem.

unfair advantage, some argue that companies that do CSR have advantage over their competitors.

approaches to CSR

social obligation approach

social responsibility approach

social responsiveness approach

social obligation approach

this is the bare minimum that companies do, they just follow the law and rules to avoid getting into trouble. they dont do anything extra beyond whats required.

social responsibility approach

here companies do good things voluntarily, even if they dont have to. they feel responsible for helping society and will take action to make a positive impact

social responsiveness approach

companies actively react to the changing needs of society. they try to solve social problem and keep adjusting their actions to make things better for everyone.

example of social responsiveness approach

a company might start a program to help reduce unemployment

example of social responsibilities approach

a company donates some of its profits to charity

example of social obligation approach

a company simply follows environmental laws and makes sure workers are safe

whistleblowers

are individuals who report unethical, illegal, or harmful activities within an organization.

role of a whistleblower

help to identify and stop actions that could harm the public, the company, or individuals.

components of SWOT

strengths

weakness

opportunity

treat

diversity

refers to having employees from various backgrounds, such as different cultures, gender, ages and ethnicities, as well as diversity in skills, experiences, and perspectives.

physical barriers of communication

refers to external factors that interfer with the communication process. these can includes environment distractions such as noise, distance, or technical issues that disrupt the message being conveyed

psychological barriers of communication

are internal factors that affect how people perceive and interpret messages. these can stem from emotional states, preconceived biases or misunderstanding. Examples include stress, fear, and cultural differences.

manager vs leaders

managers focuses on tasks, leaders focuses on people.

managers get their authority from their position, leaders use influence to motivate and inspire others.

managers typically focus on the short term objectivities, leaders focus on long term goals, driving change and innovation, and gilding the organization towards a shared vision