5.2 the importance of leadership in change management

What is leadership?

refers to the action of positvely influencing and motivating individuals to set and acheive objectives during the transformation of a business. including preperation and planning, communication, support, collaboration and accountability

What would an effective leader do?

will reduce resistance to change by acting as the bridge while stakeholders, including employees, cross from the current familiar state to the new desired position

What is preparation + planning

involves preparing themselves and the business for change by developing a plan of action, detailing what the change is and producing a timeline

what is communication?

the vision for change will need to be clearly communicated to stakeholders as well as updates on progress. leader may also use two way communication to build trust and honesty

what is support?

employees should be provided with assistance or services such as counselling, training or mentoring by a leader to help them cope with change

what is collaboration?

ensuring all stakeholders are on board and delegating tasks to employees to build a sense of ownership, increasing the acceptance of change and positive corporate culture

what is accountability?

a leader will be held responsible for when change is working and when its not, they must reflect a level of integrity to gain trust from employees