deca chapter 2

division of labor

historic event in evolution of management

industrial revolution

a time in history when machines replaced human and animal power

management theory

idea or collection of ideas used as set of guidelines for managing an organization

classical management

theory that focuses on organizing work with goal of increasing worker productivity

scientific management

classical management theory that uses science to study worker productivity and workflow

administrative management

classical management theory that focuses on organization as a whole and identifies effective ways to organize and manage a business

bureaucratic management

classical management theory based on precisely defined procedures and clearly defines order of command

hierarchy

a system in which people, items, or issues are ranked in order of importance

bureaucratic weber management

theory that focuses on improving the organization through understanding employee motivation and behavior

quantitative approach

management theory that uses measurable techniques to improve decision-making in an organization

total quality management

management philosophy in which success of organization is directly related to customer satisfaction

contingency approach

theory that suggests appropriate style of management depends on the situation

evidence based management

emerging management theory in which decisions are based on combination of critical thinking and best available evidence