2.6 - CompTIA A+ Core 2

Investigate and verify malware symptoms

The first step in the malware removal process, checking for signs like high resource usage, unwanted popups, or antivirus notifications.

Quarantine the infected system

The second step in the malware removal process, involving disconnection from networks and isolation of removable media.

Disable System Restore in Windows Home

The third step in the malware removal process, removing previous restore points to prevent reinfection.

Remediate infected systems

The fourth step in the malware removal process, conducting thorough scans with updated antivirus or anti-malware tools.

Update anti-malware software

The fifth step in malware removal, ensuring antivirus signatures are up to date to detect current threats.

Scan and removal techniques

The sixth step in malware removal that includes using Safe Mode or pre-installation environments (e.g., Windows Recovery Console) to remove malware.

Reimage/reinstall

The seventh step in the process, restoring the OS from a clean backup or factory image to eliminate all malware.

Schedule scans and run updates

The eighth step in malware removal that involves keeping the OS and antivirus updated and checking for malware regularly.

Enable System Restore

The ninth step in the malware removal process that allows the system to revert to a functional state after cleanup.

Educate the end user

The tenth step in malware removal that informs users on best practices to avoid future infections.