Ch. 41 Patient Coaching with Health Promotion

Patient teaching

providing information about what patients need to know and want to know to manage their health as independently as possible.

Factors to consider when developing a teaching plan

• Learning preference

• Perception of the illness

• Age

• Background

• Multicultural influences

• Language barriers

• Disabilities

• Existing knowledge

Barriers to learning

• language

• age and developmental level

• use of defense mechanisms

• individual learning style

• pain

• motivation to learn

• emotional or mental state

• physical limitations

• time limitations

• cultural or ethnic background

Determining priorities

• understand what the patient knows, their immediate needs, and anxieties

• correct misconceptions

• begin with the basic details

• use every “teaching moment”

• provide educational materials

Written communication

May be especially useful in patient factors include defense mechanisms, emotional states, and language barriers

Audiovisual materials

include DVDs, approved video links, and health-related applications. Advantages are:

• Promotes self-directed and self-paced learning

• Is easily accessible by smart phone or computer

• Allows the patient to access material in their own environment