1311 - Chapter 10 - Consumer Informatics

Connie has met with her new primary care physician and nurse practitioner (NP). The NP has explained in the literature to her the patient portal for the practice. Since Connie has some unusual conditions, the NP has shown her how to find more information on her conditions. The NP called it "consumer informatics." An example of consumer informatics includes

a. Health information literature

b. EHR

c. Telehealth

d. Health record

a. Health information literature

New patients at ABC Clinic are given an orientation to the clinic's services. This orientation includes helping patients to access and understand health information. This is known as ________.

a. Organization health literacy

b. Use of consumer health application

c. Use of telehealth technologies

d. Use of social media

a. Organization health literacy

Identify the true statement regarding social media.

a. Social media allows quick access to patient information

b. Social media allows patients to share their experiences

c. Patients must use the patient portal before gaining access to social media

d. Social media allows patients to schedule appointments

b. Social media allows patients to share their experiences.

Health literacy is impacted by ______.

a. Reading level

b. Socioeconomic factors

c. Patient's medical condition

d. Wearable technology

a. Reading level

Identify the type of PHR that is connected to the EHR.

a. Tethered

b. Untethered

c. Integrated

d. Standalone

a. Tethered

Identify the strategy where the physician explains the patients condition and then asks the patient to repeat what he said.

Teach Back

An excellent way to increase patient engagement is to have patients keep their own PHR. They will not only have access to their lab results for themselves, but they will also be able to track exercise and dietary information. PHRs allow patients to _________.

a. Add other personal health-tracking information.

b. Experience e-visits

c. Request prescription refills

d. Schedule appointments

a. Add other personal health-tracking information.

Deborah really likes the ability to go online and schedule her appoints with her internal medicine doctor. She just has to go the clinic's website and click into the patient scheduler and choose the day and time available that best meets her needs. She doesn't need to wait and talk to a staff member unless something unusually is going on. The information system that is controlled by the healthcare organization that allows patients to register is known as: _____.

a. PHR

b. Wearable device

c. Social Media

d. Patient Portal

d. Patient portal

To better the rural community it serves, XYZ Hospital has instituted a remote patient monitoring system for patients with pacemakers. Patients use a smart phone app to download the information collected by the pacemaker that is then sent to their physicians on a more frequent basis than a regularly scheduled doctor's appointment. Because the data is collected more frequently, the doctor's can identify cardiac issues before they become a real problem requiring the patient to be admitted. Benefits to telehealth include: _____

a. Access to patient information

b. Reducing hospitalization

c. Providing information to insurance

d. Population health

b. Reducing hospitalization

Critique this statement: Consumer health applications are used solely by patients.

a. This is a true statement

b. This is a false statement

c. This is a false statement as it is also used by healthcare providers.

d. This is a false statement as it is also used by physicians

c. This is a false statement as it is also used by healthcare providers.

Identify the accurate statement about health literacy.

a. Health literacy is all about the patient's reading level

b. Health literacy is not impacted by the patient's culture

c. Health literacy includes understanding discharge instructions.

d. Health literacy applies to healthcare professionals only

c. Health literacy includes understanding discharge instructions.

Dr. Tate told his patient James that he was going to "perform a CABG due to James's CAD before he had an AMI." Of course, James had no idea what Dr. Tate said or meant by that statement. The terms or phrases used for specialized terminology by a specific group is called:

a. Jargon

b. Culture

C. Telehealth

d. Portal

a. Jargon

Sarah needs to schedule an appointment for her yearly physical exam. Identify the information system she should use to request an appointment.

a. Health record

b. PHR

c. Telehealth

d. Patient portal

d. Patient portal

Kyle wants to ensure his physician knows about the dietary supplements he is taking for his irritable bowel syndrome. Identify where Kylie should record this.

a. Health record

b. PHR

c. Telehealth

d. Patient portal

b. PHR

Identify the true statement regarding telehealth.

a. Telehealth is a synonym for telemedicine

b. Telehealth is a broader concept than telemedicine

c. Telehealth is a broader term than telemedicine

d. Telehealth is an antonym for telemedicine

b. Telehealth is a broader concept than telemedicine.

A local university is now the site for COVID-19 testing. After meeting with the state health department and local hospital officials, it has devised a plan for the notification of positive test results. This plan includes notifying the patient, followed by contact with health professionals regarding treatment, tracing anyone the patient came in contact with, and follow-up care. This process is an example of _____________.

a. Population health

b. Public health

c. Health disparities

d. Health literacy

b. Public health

Black women die at a higher rate from breast cancer than white woman even though white women get breast cancer more frequently. Because the patient outcome are unequal based on population statistics, this is an example of ___________.

a. Population health

b. Public health

c. Health disparities

d. Health literacy

c. Health disparities

The digital divide refers to ________

a. Access to the internet

b. Use of a patient portal via PHR

c. Difference of telehealth vs telemedicine

d. Use of mobile devices

a. Access to the internet

Identify the federal agency responsible for developing an action plan to improve health literacy.

a. HHS

b. AHIMA

c. HRSA

d. AMA

a. HHS

Since reporting of quality health data is so important to evaluate the extent of the impact a disease has on a community, why has there been so many issues regarding the health data from the COVID-19 pandemic?

a. there have been conflicting reporting guidelines

b. there is a shortage of public health personnel to test, trace, and track individuals who are affected

c. there has been a lack of testing capabilities depending on geographic location

d. all of the above issues have been associated with quality of health data reporting

d. all of the above issues have been associated with quality of health data reporting

True or false? Tethered PHRs are connected to insurance company's database.

t. TRUE

f. FALSE

f. FALSE

A specialized language is known as: _____

a. Telehealth

b. Jargon

c. Blue Button

d. Health literacy

b. Jargon

The difference between telehealth and telemedicine is that telehealth includes _____:

a. Patient care

b. e-visits

c. Education

d. Video

c. Education

One benefit to using social media is: _____.

a. Reporting infectious diseases, immunizations, cancer and other conditions

b. To collect, store and track patient information

c. Have face-to-face interaction with the healthcare provider

d. Building a sense of community for patients with the same diagnosis

d. Building a sense of community for patients with the same diagnosis

The degree to which a hospital or healthcare provider helps their patients make more informed medical and health decisions for themselves and others by providing easily understood information and specific services in an equitable fashion is termed:

a. organizational health literacy

b. health disparity

c. personal health literacy

d. patient engagement

a. organizational health literacy

To better meet the demands of health consumers and advocates, in 2021, hospitals must:

a. publicize their charges for all healthcare services and items to allow consumers to comparison shop

b. coordinate their services with all other hospitals with a 100-mile radius

c. provide the same bill or charges to all patients within a specific diagnostic category, regardless of age or insurance coverage

d. coordinate all healthcare services with state departments of health

a. publicize their charges for all healthcare services and items to allow consumers to comparison shop

There have been many articles in the local newspaper regarding the impact that COVID-19 will have on the annual flu season. Using the patient portals of their respective EHRs, patients can schedule free flu vaccinations at their physician's office, health department, or a local drugstore. Patients can also check the status of other immunizations they may need such as for pneumonia or shingles. This is an example of:

a. PHR

b. CPOE

c. health disparity

d. consumer informatics

d. consumer informatics

True or false? One way that a patient can improve his or her understanding of instructions is bringing a friend or family member to the appointment.

t. TRUE

f. FALSE

t. TRUE

Identify the societal event that drastically influenced the delivery of healthcare services in the last decade.

a. hospital price transparency requirements

b. Black Lives Matter movement

c. COVID-19 pandemic

d. all of the above were events that influenced healthcare

d. all of the above were events that influenced healthcare