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attributions
how we explain the cause of events
dispositional attribution
assign the cause of behavior to inherent qualities, traits, or characteristics of the individual
situational attribution
assign the cause of behavior to external factors or circumstances beyond the individual's control
fundamental attribution error
underestimate the impact of the situation and overestimate the impact of personal dispositions
internal locus of control
individuals believe that they have significant control over the outcomes of their actions
external locus of control
individuals believe that external forces influence the outcomes of their actions
relative deprivation
feeling of dissatisfaction or resentment toward others who are perceived as having more favorable circumstances
implicit attitudes
Attitudes that individuals hold but may be unaware of or may not acknowledge
just-world phenomenon
people get what they deserve
ethnocentrism
the belief in the inherent superiority of one’s own ethnic group or culture
cognitive dissonance
uncomfortable feeling when a person experiences contradictory or conflicting thoughts, attitudes, beliefs, or feelings
social influence theory
Examines how individuals’ thoughts, feelings, and behaviors are shaped by the presence, opinions, and actions of others
central route to persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
peripheral route to persuasion
occurs when people are influenced by incidental cues, such as a speaker’s attractiveness
group polarization
The enhancements of a group's prevailing inclinations through discussion within the group
groupthink
The desire for group cohesion and consensus overrides a realistic appraisal of alternative courses of action
diffusion of responsibility
individuals in a group feel less personally accountable for their actions because responsibility
social loafing
The tendency for individuals to exert less effort when working in a group compared to when working alone
social facilitation
the presence of others can improve performance
superordinate goals
a common objective that two or more groups must work together to achieve, often in situations of conflict
altruism
selfless behavior where individuals act to help others, even at some cost to themselves, with no expectation of personal gain or reward
denial
refusing to accept reality or facts, blocking external events from awareness
displacement
shifting emotional impulses from a threatening target to a safer or more acceptable one
projection
attributing one’s unacceptable thoughts or feelings to others
rationalization
creating logical but false explanations for behaviors or feelings that are driven by unconscious motives
reaction formation
converting unacceptable impulses into their opposites, acting in a way that is opposed to one’s true feelings
regression
reverting to behaviors characteristic of an earlier stage of development
repression
unconsciously blocked unacceptable thoughts, feelings, or desires from conscious awareness
sublimation
channeling unacceptable impulses into socially acceptable or constructive activities
projective tests
psychological assessment tools that present ambiguous stimuli to individuals
humanism
focus on the potential for healthy personal growth
unconditional positive regard
the complete acceptance and support of a person regardless of their thoughts, feelings, or actions
reciprocal determinism
shapes our personality and self-concept
self-efficacy
sense of competence on a task
Big Five (OCEAN)
openness, conscientiousness, extraversion, agreeableness, neuroticism
personality inventory
a questionnaire used to assess an individual's personality traits and characteristics
drive-reduction theory
Needs lead to drives
arousal theory
People are motivated to maintain an optimal level of arousal
yerkes-dodson law
performance increases with arousal only up to a point, beyond which performance decreases
self-determination theory
Humans are motivated to satisfy our needs for competence, autonomy (feeling of control), and relatedness
display rules
Cultural norms and social expectations that govern how emotions are expressed and regulated in different contexts
cognitive appraisal
an individual's subjective interpretation and evaluation of a situation that influences their emotional response