B. 2.3 Organizational Structures

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Last updated 2:22 PM on 7/8/26
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12 Terms

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Re-engineering

Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance, such as costs, quality, service, and speed

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Duty Allocation

The company creates a team or group of departments, with each having a specific role

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Job Crafting

Informal changes that an employee makes in their job

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Organizational Citizenship Behaviors

Voluntary, discretionary behaviors performed by employees that are not formally recognized or rewarded by the organization’s formal reward system

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Hackman and Oldham's Job Characteristics Model

Model that emphasizes the role of certain aspects or characteristics of jobs in influencing work motivation

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Skill variety

Task Identity

Task Significance

Autonomy

Feedback

5 Core Job Dimensions of the JCM

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Departmentalization

The process of grouping jobs so that common tasks can be coordinated

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Delegation

The assignment of authority to another person (normally from a manager to a subordinate) to carry out specific activities

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Span of Control

Refers to the number of subordinates a manager can effectively and efficiently supervise

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Chain of Command

The unbroken line of authority that extends from the top of the organization to the lowest echelon, clarifying who reports to whom

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Facilitates Strategy Execution

Enhances Communication and Collaboration

Improves Decision-Making Speed and Quality

Boosts Employee Engagement and Motivation

Optimizes Adaptability and Flexibility

Ensures Accountability

Importance of Aligning the Org. Structure with Business Strategy

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People (Human Capital), Processes, Products/Services (Offerings), & Customers (Market)

4 Business Elements