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explanatory style
A person’s habitual way of explaining events; can be optimistic or pessimistic.
external locus of control
Belief that outcomes are controlled by external forces such as fate or luck.
fundamental attribution error
The tendency to overemphasize personal traits and underestimate situational factors when judging others.
internal locus of control
Belief that outcomes are controlled by one’s own efforts or actions.
lateral social comparison
Comparing oneself to others of similar status.
mere exposure effect
The phenomenon where repeated exposure to something increases liking for it.
optimistic explanatory style
Interpreting negative events as temporary and external.
pessimistic explanatory style
Interpreting negative events as permanent and due to internal flaws.
relative deprivation
The belief that you’re worse off than people you compare yourself to.
self-fulfilling prophecy
When a belief causes behaviors that make the belief come true.
self-serving bias
The tendency to attribute success to oneself and failures to external causes.
situational attribution
Attributing behavior to the environment or external context.
social comparison
Evaluating oneself by comparison with others.
upward social comparison
Comparing oneself to those who are better off to motivate improvement.
4.2 Attitude Formation & Change
Belief perseverance
Clinging to beliefs even when they’ve been discredited.
Cognitive dissonance
Discomfort from holding conflicting thoughts or behaviors
Cognitive load
The total mental effort being used in the working memory.
Confirmation bias
The tendency to favor information that confirms existing beliefs.
Discrimination
Unjust actions or treatment toward members of a group.
Ethnocentrism
Belief that one’s own culture or group is superior to others.
Implicit attitudes
Unconscious beliefs or feelings that influence behavior.
Ingroup
A group an individual identifies as being a member of.
Ingroup bias
Preference and affinity for one’s own group over others.
Just-world phenomenon
Belief that the world is fair and people get what they deserve.
Outgroup
Group an individual does not belong to or identify with.
Outgroup homogeneity bias
Belief that members of the outgroup are more similar to each other than members of the ingroup.
Prejudice
Unjustified negative attitude toward a group and its members.
Stereotype
A generalized belief about a group of people.4.3 Psychology of Social Situations
Altruism
Selfless concern for the well-being of others.
Attitude strength
The durability and impact of an attitude on behavior.
Attentional focus
The concentration of attention on certain stimuli.
Burnout
Physical
Bystander effect
The tendency for individuals to be less likely to help in an emergency when others are present.
Central route
Persuasion through logical arguments and deep processing.
Collectivism
Priority given to group goals over individual goals.
Conformity
Adjusting behavior or thinking to align with group norms.
Deindividuation
Loss of self-awareness and restraint in group situations.
Diffusion of responsibility
Reduction in feelings of personal responsibility in the presence of others.
Door-in-the-face technique
Persuasion strategy of making a large request followed by a smaller one.
Elaboration likelihood model
Theory identifying two routes (central and peripheral) to persuasion.
False consensus effect
The tendency to overestimate how much others agree with us.
Foot-in-the-door technique
Persuasion strategy of getting a person to agree to a small request first.
Group polarization
Tendency for group discussion to strengthen the group’s initial views.
Groupthink
The desire for harmony in decision-making overrides realistic alternatives.
Halo effect
The tendency to let one positive trait influence overall impression.
Individualism
Priority given to personal goals over group goals.
Industrial-organizational psychology
The application of psychology to the workplace.
Informational social influence
Conforming because we believe others have accurate information.
Multiculturalism
Recognition and respect for cultural differences.
Normative social influence
Conforming to be liked or accepted.
Obedience
Following direct commands from authority figures.
Peripheral route
Persuasion via superficial cues like attractiveness or emotion.
Persuasion
Efforts to change someone’s attitudes or behaviors.
Prosocial behavior
Voluntary behavior intended to help others.
Role
Set of expectations about how to behave in a certain social position.
Situational variables
Environmental factors that influence behavior.
Social debt
Obligation felt when someone helps us.
Social facilitation
Improved performance in the presence of others.
Social influence theory
Theory that people conform due to desire for approval or correctness.
Social loafing
The tendency to exert less effort in group tasks.
Social norms
Expected standards of conduct in a group or society.
Social reciprocity norm
Expectation that people will help those who have helped them.
Social responsibility norm
Expectation that people will help those who depend on them.
Social traps
Situations where short-term self-interest leads to long-term group loss.
Superordinate goals
Shared goals that require cooperation between groups.
4.4 Psychoanalytic & Humanistic Theories of Personality
Defense mechanisms
Unconscious protective behaviors that reduce anxiety.
Denial
Refusing to accept reality or facts.
Displacement
Shifting impulses to a less threatening target.
Ego
Part of personality that mediates between id
Humanistic psychology
Perspective emphasizing personal growth and self-fulfillment.
Personality
An individual’s characteristic pattern of thinking
Preconscious
Thoughts not currently conscious but can be brought to awareness.
Projection
Attributing one’s own feelings or thoughts to another.
Projective tests
Tests that use ambiguous stimuli to reveal unconscious feelings.
Psychoanalysis
Frued’s therapeutic technique and theory of personality.
Psychodynamic theory
Modern version of psychoanalysis focusing on unconscious and early experiences.
Rationalization
Creating logical excuses for irrational behavior.
Reaction formation
Expressing the opposite of one’s true feelings.
Regression
Returning to an earlier stage of development.
Repression
Blocking anxiety-provoking thoughts from consciousness.
Self-actualization
The process of fulfilling one’s potential.
Sublimation
Channeling unacceptable impulses into acceptable activities.
Unconditional regard
Total acceptance of another person without conditions.
Unconscious
Reservoir of mostly unacceptable thoughts
Unconscious processes
Mental processes that occur without awareness.
4.5 Social-Cognitive & Trait Theories of Personality
Agreeableness
Tendency to be compassionate and cooperative.
Big Five theory
Model of five core personality traits: OCEAN.
Conscientiousness
Tendency to be organized and dependable.
Emotional Stability
Ability to remain calm and composed under stress.
Extraversion
Tendency to be sociable and outgoing.